Income Stream Reviews for the Compliance program
We check your income stream information is up to date. We do this to check we’ve paid you the right payment and amount.
Getting a medical certificate for Special Benefit
If you get Special Benefit and can’t work or study for a short time you may need to give us a medical certificate.
What happens when you give us a medical certificate for Special Benefit
We use your medical certificate to work out if you need an exemption from your mutual obligation requirements for a short time. This is so you can keep getting Special Benefit.
How we assess granny flat interests
You need to tell us the value of the granny flat interest so we can assess if this affects your payments.
Examples of granny flat interests
We’ve put together some common examples to help you understand how we assess granny flats. These examples don't cover every situation.
When we pre-fill your information
There are some things you need to know about income, Single Touch Payroll (STP) and other details we pre-fill for you.
If you need to attend an assessment
There are things you’ll need to do if you need to attend an Employment Services Assessment (ESAt).
What happens during and after the Employment Services Assessment
During your Employment Services Assessment (ESAt), the assessor will talk to you about factors that affect your ability to work or participate.
What the approved reasons are for travel overseas if you get Special Benefit
To get Special Benefit while you’re overseas, you must travel for an approved reason.
When you hold a temporary visa and travel overseas if you get Special Benefit
You can get Special Benefit while you’re overseas for an approved reason if you hold a certain visa.