- Moving to Australia
- Migrating
Support for Afghan humanitarian 449 visa holders in Australia
If you evacuated from Afghanistan on or after 19 August 2021, we can help you with payments and support.
- Moving to Australia
- Refugees and asylum seekers
Support for Temporary Protection Visa and Safe Haven Enterprise Visa holders transitioning to a permanent refugee visa
If you had a Temporary Protection Visa (TPV) or Safe Haven Enterprise Visa (SHEV) and have moved onto a permanent resident Resolution of Status (RoS) visa subclass 851, we can help you with payments.
- Moving to Australia
- Migrating
Support for people in Australia from Israel and the State of Palestine
If you have been affected by the conflict, we can help you with payments and support while you’re in Australia.
Asset hardship provisions
We may stop, reject or reduce your payment because of the assets test. If this is the case, you may be able to apply under the asset hardship provisions.
- Child support assessment
- Who can get an assessment
Reciprocating jurisdictions and residency for child support
We have arrangements for child support with a number of countries. We call these reciprocating jurisdictions.
Rural customers and primary producers
Some rural properties and farms have more than one title or larger blocks than residential properties. The asset test rules are different for these properties.
Income Stream Reviews
Each financial year we review certain types of income streams. We do this to ensure we assess your payments and concession cards correctly.
Income from outside Australia
Income you get from outside Australia can count in your income test.
- Mutual obligation requirements
- Mutual obligation requirements in the Remote Australia Employment Service
Comprehensive Compliance Assessment
An assessment to find out why you haven’t been meeting your mutual obligation requirements.
Help in your language
We can help you with translated information or you can talk to a service officer who speaks your language.