Avoid scams and fraud when claiming natural disaster support
Before you start your claim for natural disaster support, it’s important to be aware of scams and fraud involving Services Australia and myGov.
FIS retirement information online
We have information online to help you understand retirement.
Centrelink online account help - Claim the Disaster Recovery Allowance
Instructions on how to claim the Disaster Recovery Allowance or New Zealand Disaster Recovery Allowance for an active disaster event using your Centrelink online account.
What is the NSW East Coast Severe Weather and Flooding, May 2025 - DRA
Disaster Recovery Allowance is a short term payment to help you if New South Wales east coast severe weather and flooding in May 2025 directly affects your income.
FIS gifting video
Watch this video to learn more about gifting.
Financial Information Service live webinars
We have free webinars to help you understand your finances.
Who can get Qld Ex-Tropical Cyclone Alfred, Mar 2025 - Disaster Recovery Allowance
You must meet eligibility rules to get Disaster Recovery Allowance (DRA).
What an Income Bank is
Your Income Bank allows you to earn credits where your income is less than $528 a fortnight.
What your Centrepay rights and obligations are
As a Centrepay user, your rights and obligations include giving consent, privacy, knowing who to contact if things go wrong and understanding your consumer rights.
How to prove your identity to Centrelink using your Digital ID
How to prove who you are to Centrelink using your Digital ID.