FIS Work Bonus video
This video provides information on how the Work Bonus can help eligible pensioners who are working to keep more of their pension.
FIS lump sums information online
We have information online about different types of lump sums you may get.
How to prove your identity to Centrelink using your Digital ID
How to prove who you are to Centrelink using your Digital ID.
Proving your identity online for Centrelink
How to prove who you are to Centrelink online.
Proving your identity in person for a Centrelink payment
How to prove who you are in person at a service centre.
What the Financial Information Service is
The Financial Information Service helps you make informed decisions about your finances.
Newly arrived resident's waiting period
If you’ve recently arrived as a resident in Australia, you may have to wait to get payments or concession cards.
How to contact the Financial Information Service
We have Financial Information Service (FIS) Officers to help you.
Business details form (MOD F)
Use this form to let us know about you or your partner's involvement in a business.
Explanation or formal review of a decision form (SS351)
Use this form to ask for an explanation or formal review of a decision.