Most useful information for managing your money

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Exemptions from the newly arrived resident's waiting period

After you arrive in Australia, there can be a waiting period to get some of our payments and concessions. Find out if you may not have to wait this period.

  1. Looking for work
  2. Most useful information

Business details form (MOD F)

Use this form to let us know about you or your partner's involvement in a business.

  1. Centrepay
  2. What your rights and obligations are

Centrepay complaints and feedback

Find out how you can make a complaint or give feedback about Centrepay.

  1. Housing
  2. Most useful information

Medicare Compensation Recovery Third party authority form (MO021)

Use this form to give us permission to release your compensation information and to give permission to a third party to sign relevant documentation on your behalf.

  1. Financial Information Service
  2. What FIS information you can watch online

FIS income and assets information online

We have information online to help you understand the income and assets tests.

Payments while outside Australia

To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.

Access to information

Providing you a number of ways to access documents and the information we have.

Help in your language

We can help you with translated information or you can talk to a service officer who speaks your language.

  1. Low Income Health Care Card
  2. How to manage your card

Change of circumstances when you hold a Low Income Health Care Card

You need to tell us if your circumstances change. This is to make sure you’re still eligible for a Low Income Health Care Card.

  1. Financial Information Service
  2. What FIS information you can watch online

FIS lump sums information online

We have information online about different types of lump sums you may get.

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Page last updated: 10 December 2021.
QC 60273