Change of circumstances when you hold a Low Income Health Care Card
You need to tell us if your circumstances change. This is to make sure you’re still eligible for a Low Income Health Care Card.
Lost or stolen Low Income Health Care Card
We can replace a lost or stolen card.
Access your Income Management and BasicsCard account
You can access the money in your Income Management account many ways.
Financial Information Service Officers
Our Financial Information Service Officers can help you plan for your future financial needs.
Financial impact
Getting your super early may affect other payments you get or tax you pay. You may also need to pay a fee to your super fund.
Check your Income Management and BasicsCard balance
You can check the balance of your Income Management account and BasicsCard many ways.
Move your Income Management and BasicsCard money
Each payday, we pay your regular bills from your Income Management account. Any leftover money is then available for you to use with a BasicsCard.
Income Management and BasicsCard balance limit
You can control how much of your Income Management money goes on a BasicsCard.
Keep your BasicsCard for Income Management safe
It is important to keep your BasicsCard safe. Tell us as soon as you can if your BasicsCard is lost, stolen or damaged, and don’t tell anyone your PIN.
Paying bills using Centrepay
You can use the Centrepay bill paying service to pay any business registered to accept Centrepay as a payment method.