Most useful information for managing your money

1. Managing your money
2. Most useful information

Robodebt refunds

People who paid money back towards an eligible robodebt got a refund of their repayments.

1. Centrelink payment summary
2. What’s on it

Payments that don’t show on your payment summary

Your payment summary won’t show some taxable payments you get from us. But if you get any, you'll need to report them in your tax return.

1. Managing your money
2. Scams and identity theft

Active scams

We share information about active scams that target our customers.

1. Information about Robodebt
2. Robodebt class action

New robodebt class action settlement

We’ve sent notices to eligible group members of the new robodebt class action settlement.

Advance payment

You may get part of your income support payment or Family Tax Benefit (Part A) early. This is an advance payment. You pay it back later out of your payments from us.

1. What changes you need to know or tell us about
2. Customer service changes

Public holiday reporting and payment dates

Your reporting and payment dates may change when we close for national public holidays. We may pay you early.

1. Centrelink debts and overpayments
2. Reviews for compliance program

Bank interest income reviews for the compliance program

We check your bank account information is up to date. We do this to check we paid you the right payment and amount in the past.

1. Managing your money
2. Centrelink debts and overpayments

Information about income apportionment

Before December 2020, we commonly used income apportionment to help us work out how much people should have been paid.

1. Top payments
2. Centrepay

What Centrepay is

Centrepay is a voluntary service which is free for Centrelink customers. You can use Centrepay to arrange regular deductions from your Centrelink payment.

1. Top payments
2. Early release of superannuation

Who can access their superannuation early

There are eligibility rules you need to meet to access your super early.