Most useful information for managing your money

The pages voted most useful by other website visitors.

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Check your Income Management and BasicsCard balance

You can check the balance of your Income Management account and BasicsCard many ways.

  1. Active scams
  2. myGov scams

myGov phishing email scams

There are different ways scammers try to trick you, including pretending to be from myGov.

Residence descriptions

You usually need to be an Australian resident or hold a specific visa type to get a Centrelink payment or concession card.

  1. Scams and identity theft
  2. Active scams

myGov scams

There are different types of myGov scams.

  1. Early release of superannuation
  2. How to apply

If you need evidence of severe financial hardship for early release of superannuation

To access your super early, you need to meet some requirements. You may need to provide evidence.

Advance payment

You may get part of your income support payment or Family Tax Benefit (Part A) early. This is an advance payment. You pay it back later out of your payments from us.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Update or suspend a current Centrepay deduction

How to use your Centrelink online account to update or suspend a current Centrepay deduction.

  1. Top payments
  2. Early release of superannuation

How to apply to release your superannuation early

The way you apply for early access to your super depends on the reason you need it.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Update managed investments and superannuation details

Instructions on how to update your managed investments and superannuation details using your Centrelink online account.

  1. Top payments
  2. Centrepay

How to use Centrepay

You can use the Centrepay bill paying service to pay for goods and services from registered businesses. You can set up Centrepay deductions from most Centrelink payments.

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Page last updated: 10 December 2021.
QC 60273