- Help for myGov, online accounts and mobile apps
- Centrelink online account help guides
Centrelink online account help - Claim the Disaster Recovery Payment
Instructions on how to claim the Australian Government Disaster Recovery Payment or New Zealand Disaster Recovery Payment for an active disaster event using your Centrelink online account.
- What changes you need to know or tell us about
- Customer service changes
Public holiday reporting and payment dates
Your reporting and payment dates may change when we close for national public holidays. We may pay you early.
- Our goals
- Service commitments
Centrelink debt service commitments
Find out what you can expect from us if you have a debt or overpayment, and what we need from you or your authorised nominee.
- Top payments
- Centrepay
What Centrepay is
Centrepay is a voluntary service which is free for Centrelink customers. You can use Centrepay to arrange regular deductions from your Centrelink payment.
- Who gets it
- Youth or long term payments
Exemptions from Income Management and BasicsCard in the Northern Territory
Read about who can get an exemption from Income Management in the Northern Territory.
- Income Management and BasicsCard
- Income Management and BasicsCard in Bankstown, New South Wales
How to manage your Income Management and BasicsCard in Bankstown, New South Wales
Your options and obligations to manage your Income Management account and BasicsCard in Bankstown, New South Wales.
- Income Management and BasicsCard
- Income Management and BasicsCard in the Northern Territory
Who gets Income Management and BasicsCard in the Northern Territory
You can no longer start Income Management in the Northern Territory. However if you started it before 4 September 2023 you can continue on Income Management.
- Income Management and BasicsCard
- Income Management and BasicsCard in the Northern Territory
How to manage your Income Management and BasicsCard in the Northern Territory
Your options and obligations to manage your Income Management account and BasicsCard in the Northern Territory.
- Income Management and BasicsCard
- Income Management and BasicsCard in Logan, Rockhampton or Livingstone, Queensland
Who gets Income Management account and BasicsCard in Logan, Rockhampton or Livingstone, Queensland
You can no longer start Income Management in Logan, Rockhampton or Livingstone, Queensland. But if you started it before 4 September 2023 you can continue on Income Management.
- Income Management and BasicsCard
- Income Management and BasicsCard in Logan, Rockhampton or Livingstone, Queensland
How to manage your Income Management account and BasicsCard in Logan, Rockhampton or Livingstone, Queensland
Your options and obligations to manage your Income Management and BasicsCard in Logan, Rockhampton or Livingstone, Queensland.