Most useful information for managing your money

1. Active scams
2. Medicare scams

Replacement Medicare card scams

Scammers are pretending to be from Medicare and myGov.

1. Scams and identity theft
2. Active scams

myGov scams

There are different types of myGov scams.

1. Active scams
2. Centrelink scams

Centrelink impersonation phone call scams

You might get a call claiming to be from Services Australia.

1. Top payments
2. Centrepay

How to use Centrepay

You can use the Centrepay bill paying service to pay for goods and services from registered businesses. You can set up Centrepay deductions from most Centrelink payments.

1. Help for myGov, online accounts and mobile apps
2. Centrelink online account help guides

Centrelink online account help - Cancel a current Centrepay deduction

How to use your Centrelink online account to cancel a current Centrepay deduction.

1. Active scams
2. myGov scams

myGov automated phone call scams

Scammers are using automated phone calls, or robocalls, pretending to be from myGov.

1. Scams and identity theft
2. Avoid and report scams

Types of scams

If a scammer gets your personal information, they can use it to access your online accounts where they can start stealing your information, identity, and money.

1. Scams and identity theft
2. Avoid and report scams

How scams work

A scam is a trick to steal your money or personal information. Scams target everyone and anyone can become a victim.

Check your Income Management and BasicsCard balance

You can check the balance of your Income Management account and BasicsCard many ways.

1. Managing your money
2. Most useful information

Robodebt refunds

People who paid money back towards an eligible robodebt got a refund of their repayments.