Active scams
We share information about active scams that target our customers.
How to get your Centrelink payment summary
You can use a self service option to get your payment summary.
How to apply to release your superannuation early
The way you apply for early access to your super depends on the reason you need it.
What happens when you’re overpaid by Centrelink
Understand what happens when you’re overpaid and what you need to do if you have a debt.
Centrelink online account help - Manage your Income Management account and BasicsCard money online
Instructions to help you manage your money in your Income Management account and your BasicsCard, using your Centrelink online account.
Who can access their superannuation early
There are eligibility rules you need to meet to access your super early.
Scams and identity theft
Protect yourself against scams. Learn what to do if you’re the victim of a scam or identity theft, including if your details are exposed in a data breach.
Check your Income Management and BasicsCard balance
You can check the balance of your Income Management account and BasicsCard many ways.
Centrelink online account help - Update your banking details
Instructions on how to update your banking details, including cash, cheques, loans, savings, deeming accounts and term deposit accounts.
Centrelink online account help - Apply for an advance payment
Instructions to apply for an advance payment using your Centrelink online account.