Most useful information for elder health and safety

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Proving your identity online for Centrelink

How to prove who you are to Centrelink online.

  1. Top payments
  2. Medicare card

Remove someone from a Medicare card

You can update your card when your circumstances change.

  1. Getting aged care services
  2. Most useful information

Residential aged care property details for Services Australia and DVA customers form (SA485)

Use this form to give us your home details if you get a relevant income support payment.

  1. Who should apply
  2. You own your home

Aged care carer or close relative assessment for aged cost of care

If you’re a carer or close relative of a person moving into an aged care home, you may need to do an assessment.

  1. Getting aged care services
  2. Most useful information

Support at Home calculation of your cost of care form (SA456)

Use this form to give us your financial details. Don’t use this form if you get a relevant income support payment.

  1. Getting aged care services
  2. Most useful information

Aged Care Calculation of your cost of care form (SA486)

This form is no longer available.

  1. Getting aged care services
  2. Most useful information

Aged care carer or close relative assessment form (SA483)

Use this form to give us your details if you’re a carer or close relative of someone moving into an aged care home.

  1. Crisis Payment
  2. Crisis Payment for other extreme circumstances

Who can get a Crisis Payment for Other Extreme Circumstances

You may get this if you were forced to leave your home because of an extreme circumstance and meet other eligibility criteria.

  1. Continence Aids Payment Scheme
  2. How to manage your payment

Change of circumstances when you get the continence aids payment

It’s important to tell us about changes to your circumstances that may affect your Continence Aids Payment Scheme payment.

  1. Contact us
  2. How to get more information from us

Explanations and formal reviews

Find out what you can do if you want more information or disagree with a decision we've made.

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Page last updated: 17 November 2025.
QC 60155