Most useful information

The pages voted most useful by other website visitors.

  1. Financial Information Service
  2. What FIS information you can watch online

FIS retirement information online

We have information online to help you understand retirement.

  1. Top payments
  2. Telephone Allowance

Who can get Telephone Allowance

You can get Telephone Allowance if you have a telephone connected in your name and get a certain payment. You can also get it if the connection is in your partner’s name.

  1. Top payments
  2. Centrepay

Centrepay is changing

We’re updating Centrepay so it works better for you. You can use Centrepay to pay for goods and services from approved businesses.

  1. Top payments
  2. Telephone Allowance

How to manage your Telephone Allowance

Your options and obligations for Telephone Allowance.

  1. Assets test
  2. Asset types

Asset hardship provisions

We may stop, reject or reduce your payment because of the assets test. If this is the case, you may be able to apply under the asset hardship provisions.

  1. Youth Allowance for students and Australian Apprentices
  2. How much you can get

Higher rates of Youth Allowance when living away from home - students and Australian Apprentices

You may get a higher rate of Youth Allowance if you need to live away from your parents' home. This can be to study, or do your Australian Apprenticeship.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Update or suspend a current Centrepay deduction

How to use your Centrelink online account to update or suspend a current Centrepay deduction.

  1. Centrelink debts and overpayments
  2. Information about income apportionment

Addressing income apportionment

Learn more about the steps we’re taking to resolve the use of income apportionment and when debt activities will restart.

Centrelink or aged care representative to act for you

You can ask someone to act for you as your authorised Centrelink or aged care representative.

  1. Manage your money
  2. Tax time

What happens after you lodge your tax return at tax time

What happens after you lodge your tax return depends on your circumstances. You may get a refund or have a tax bill from the ATO, or have to wait for us to balance your FTB or CCS.

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Page last updated: 12 December 2024.
QC 60800