Most useful information

The pages voted most useful by other website visitors.

  1. Assistance for Isolated Children Scheme
  2. Who can get it

Parental means test for the Assistance for Isolated Children Scheme

Under the scheme, only Additional Boarding Allowance is income tested.

Contact us

You can get in touch with us when you need help a few different ways. Save time by using self service through myGov and your online account.

  1. Accessing our services
  2. Contact us

Complaints and feedback

We value your feedback. You can submit a complaint, give a compliment or offer a suggestion to help us improve our service.

  1. Accessing our services
  2. Self service

Centrelink self service

You can manage most of your Centrelink information with us online, using the mobile app or by phone self service.

  1. Accessing our services
  2. Contact us

Connect with us on social media

You can connect with us through a number of official accounts. Use our social media to ask us questions and stay up to date.

  1. Top payments
  2. Commonwealth Seniors Health Card

How to claim a Commonwealth Seniors Health Card

You can claim a Commonwealth Seniors Health Card once you’re Age Pension age. Complete the following steps to claim.

  1. Top payments
  2. Pensioner Concession Card

Who can get a Pensioner Concession Card

We'll automatically send you a Pensioner Concession Card if you get certain payments from us.

Explanation or formal review of a decision form (SS351)

Use this form to ask for an explanation or formal review of a decision.

  1. Self service
  2. Centrelink self service

Centrelink Customer Reference Number (CRN)

A Customer Reference Number (CRN) helps us identify your Centrelink record.

  1. Contact us
  2. Complaints and feedback

Submit a complaint or provide feedback online

You can submit a complaint or provide feedback about our services through your online account or directly to us.

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Page last updated: 12 December 2024.
QC 60800