Most useful information

Residence descriptions

You usually need to be an Australian resident or hold a specific visa type to get a Centrelink payment or concession card.

1. Top payments
2. Financial Information Service

How to contact the Financial Information Service

We have Financial Information Service (FIS) Officers to help you.

1. Age Pension
2. Who can get it

Income test for Age Pension

Your income can reduce how much Age Pension we pay you. We use the pension income test to assess Age Pension.

1. Work Bonus
2. How it works

Work Bonus balance

We use your Work Bonus balance to offset your eligible income so you keep more of your pension if you’re working.

1. Top payments
2. Family Tax Benefit

How to manage your Family Tax Benefit

Your options and obligations for Family Tax Benefit.

1. Managing your money
2. Centrelink debts and overpayments

Information about income apportionment

Before December 2020, we commonly used income apportionment to help us work out how much people should have been paid.

1. What your commitments are
2. Working while you get DSP

Getting help to find work when you’re getting Disability Support Pension (DSP)

There’s support available if you want to work while getting Disability Support Pension (DSP) and need help to find or keep a job.

1. Top payments
2. Income Bank

How an Income Bank works

You can earn up to $539 a fortnight under the personal income test before we reduce your payment.

1. Centrelink self service
2. Centrelink letters online

You need to know Centrelink letters online

How Centrelink letters online works.

1. Top payments
2. Work Bonus

How a Work Bonus works

The Work Bonus reduces the amount of your eligible income that is calculated in the income test. This helps us work out your rate of payment.