Information for Agent and Access Point hosts - You need to know
How to become an Agent or Access Point host.
Legal professionals and advocates
Information for legal professionals supporting our customers with their dealings with us.
Information for Agent and Access Point hosts - How to become a host
To be an Agent or Access Point host you need to respond to an Expression of Interest (EOI).
Information for Agent and Access Point hosts - Terms and conditions
To become an Agent or Access Point host, you must read and understand the terms and conditions. You must do this before you respond to an Expression of Interest (EOI).
Education and training providers
Information for education and training providers to support students getting ABSTUDY, Youth Allowance or Assistance for Isolated Children.
Understanding Centrepay deductions
Centrepay deductions have mandatory conditions either an end date or target amount, as well as a minimum amount. Deductions can also be suspended and changed.
Stopping Parental Leave Pay
We may ask you to stop providing Parental Leave Pay.
How you can help students learn about Centrelink payments
Information for education and training providers to help students and apprentices access our payments and services.
Centrepay policy reform
We’ve both a Terms of Use and Policy for businesses.
Centrepay priority reform areas
We identified 5 areas of priority for Centrepay reform. These were informed by research and a significant consultation and engagement process.