Overdrawn bank account
You can get help to access your money if you have an overdrawn bank account.
How to prove your identity with Centrelink
You need to prove your identity before you claim a payment or service.
- Help for myGov, online accounts and mobile apps
- Centrelink online account help guides
Centrelink online account help - Request a document
Instructions on how to view, print and save your documents using your Centrelink online account.
- Separated parents
- Most useful information
Separation details form (MOD S)
Use this form to let us know you’ve separated from your partner.
- How to manage your payment
- Report your income
Employment income reporting
You must tell us the gross employment income you and your partner get so we can pay you the right amount.
- Seeking medical help
- Most useful information
Application to copy or transfer from one Medicare card to another form (MS011)
Complete this form to copy or transfer someone onto your own Medicare card or another Medicare card.
- Managing your money
- Most useful information
Claim for Special Employment Advance form (SU514)
Use this form to claim a special employment advance.
Cancelling your payment online
You may be able to cancel your own payment online. This means you don’t need to visit a service centre or call us.
- Contact us
- How to get more information from us
Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
Updating parental income details
You’ll need to update your income details if you or your child get a letter from us asking for these.