Proving your identity in person for a Centrelink payment
How to prove who you are in person at a service centre.
Superannuation
Superannuation is a long term savings structure to help fund your retirement.
Advance payment
You may get part of your income support payment or Family Tax Benefit (Part A) early. This is an advance payment. You pay it back later out of your payments from us.
Asset types
Assets are property or items you or your partner own in full or part, or have an interest in. They can affect your payment.
Deeming
Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to determine your payment rate.
Severe financial hardship provisions
We may reduce or waive your waiting period for a payment if you meet the severe financial hardship provisions.
Authorising a person or organisation to enquire or act on your behalf form (SS313)
Use this form to authorise a person or organisation in Australia to be your nominee so they can enquire or act on your behalf with Centrelink.
Financial investments
The value of your financial investments counts in the assets test and income test for payments from us.
Employment Separation Certificate form (SU001)
You can ask your previous employer to use this form to certify important employment information about you.
Payments while outside Australia
To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.