- Top payments
- Income Bank
What an Income Bank is
Your Income Bank allows you to earn credits where your income is less than $539 a fortnight.
- Top payments
- Centrepay
How to manage Centrepay
You can choose to manage Centrepay yourself or ask someone to help you.
- Permanent independence
- If you’re independent through work
Independent for Youth Allowance through full time work
You may be independent for Youth Allowance if you’ve worked an average of 30 hours a week for 18 months within a 2 year period.
- Youth Allowance for students and Australian Apprentices
- Who can get it
Dependent or independent for Youth Allowance as a student or Australian apprentice
When you apply for Youth Allowance for students and Australian Apprentices, we’ll assess you as being either dependent or independent.
- Permanent independence
- If you’re independent through work
Independent for Youth Allowance through part time work or earnings for rural and remote students
You may be independent through work for Youth Allowance if you’re a student from a rural or remote area.
- Centrepay
- What Centrepay is
Paying bills using Centrepay
You can use the Centrepay bill paying service to pay any business registered to accept Centrepay as a payment method.
Lump sums while on income support
A lump sum is a one-off amount of money. They can count in your income test and may affect your payment from us.
- Death of a loved one
- Most useful information
Advice of death form (SA116)
Use these forms to advise us of the death of an adult or child. We’ll use these details to update records with Medicare, Centrelink and Child Support.
Liquid assets waiting period
The liquid assets waiting period is between one and 13 weeks.
- Relationship changes
- Most useful information
Relationship details - Separated under one roof form (SS293)
Use this form if you’re separated but live under the same roof as your ex-partner. This is so we can assess whether to pay you as a single person or as a member of a couple.