Advance payment
You may get part of your income support payment or Family Tax Benefit (Part A) early. This is an advance payment. You pay it back later out of your payments from us.
Crisis and other help
We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.
Explanation or formal review of a decision form (SS351)
Use this form to ask for an explanation or formal review of a decision.
Someone to act for you with Medicare, Centrelink, aged care or Child Support
You can ask someone to act for you with Medicare, Centrelink, aged care or Child Support. You can authorise them to speak to us, update your details and get payments for you.
Concession and health care cards
Concession and health care cards can get you cheaper health services and medicines.
Partner details - if you live in Australia form (MOD P)
Use this form to give us information about your partner if you are claiming or receiving a payment or concession card.
Deeming
Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to determine your payment rate.
Income
Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.
Newly arrived resident's waiting period
If you’ve recently arrived as a resident in Australia, you may have to wait to get payments or concession cards.
Business details form (MOD F)
Use this form to let us know about you or your partner's involvement in a business.