Income maintenance period
This waiting period may apply if you or your partner have stopped work and got leave or redundancy payments.
Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
Financial investments
The value of your financial investments counts in the assets test and income test for payments from us.
Separation details form (MOD S)
Use this form to let us know you’ve separated from your partner.
How gifting can affect your payment
If you or your partner gift money, income or assets, we may assess it in your income and assets tests.
What to report when you report income to Centrelink
We need to know the gross employment income you and your partner get so we can pay you the right amount.
Lump sums while on income support
A lump sum is a one off amount of money. They can count in your income test and may affect your payment from us.
Asset hardship provisions
We may stop, reject or reduce your payment because of the assets test. If this is the case, you may be able to apply under the asset hardship provisions.
Income streams
These are regular payments made from your superannuation fund or purchased using either superannuation money or savings.
Granny flat interest
A granny flat interest is an agreement for accommodation for life. It can affect your eligibility or rate of payment and we may include it in your assets test.