You can do most of your Centrelink, Medicare and Child Support business with us online or by phone self service.
If you have a myGov account sign in to myGov now to do your business.
Using myGov, you can do the following:
- verify identity documents to get a Centrelink Customer Reference Number (CRN)
- link your Centrelink online account to claim a payment.
Select a tile to read more about what you can do with Centrelink self service.
Select a tile to read more about what you can do with Medicare self service.
Select a tile to read more about what you can do with Child Support self service.
Our apps are available 24 hours a day, 7 days a week. There may be short breaks for Child Support digital services updates between 2 am and 5 am AEST.
You can find out if our services are unavailable by going to customer service changes.
Service centre or Agents and Access Points
If you don’t have internet access you can use a self service terminal at your local service centre.
Our Agents and Access Points have self service facilities for people in rural, regional and remote Australia.
Call from your home phone to:
- 13 numbers from anywhere in Australia are the cost of a local call, but may vary with service provider
- 1800 numbers Freecall™ are free.
Calls from mobile and public phones may cost more.
Page last updated: 20 April 2020
This information was printed 21 January 2021 from https://www.servicesaustralia.gov.au/individuals/subjects/self-service. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.