If you’re ready to start repaying
How to start repaying the money you owe.
You only need to do this if you either:
- don’t currently get a payment from us
- want to make extra payments or pay the money you owe in full.
If you need help to use the Money you owe service, you can use our online guides. If you have a Centrelink online account, use the Centrelink online account guide. If you have an Express Plus mobile app, use the Express Plus Centrelink mobile app guide.
If you need help repaying money or setting up a payment arrangement, please call us on either:
- your regular payment line
- the Centrelink Indigenous Debt Recovery Line, if you’re an Aboriginal or Torres Strait Islander Australian.
The following table outlines the different payment methods you can use.
|Direct debit||Use the Money you owe service to set up automatic deductions from your bank account.|
You can pay using BPAY by phone or internet banking.
Our biller code is 21915 and your BPAY reference number is on the letter we sent you.
You may be able to make a BPAY payment from your credit card. However, your bank may charge you extra fees or interest. You should check this with your bank before making a payment this way.
|Australia Post||You can pay in person at any Australia Post office or postal outlet. You can pay by:
You’ll need the barcode from your letter in your Money you owe service. If you don’t have a barcode, ask us for a payment card to make regular payments. To request a card, call either the:
You can make a payment through Australia Post’s POST Billpay service. Our Billpay code is 0802 and your POST Billpay reference number is in the letter we sent you.
You can also pay over the phone by calling the Australia Post POST Billpay line on 131 816.
|Credit card||Use the Money you owe service to repay your debt using your Visa or Mastercard. Before using your debit or credit card, please check with your bank if there are any additional fees and charges.|
Page last updated: 2 September 2021
This information was printed 7 October 2021 from https://www.servicesaustralia.gov.au/individuals/subjects/centrelink-debts-and-overpayments/how-repay-money-you-owe-centrelink/if-youre-ready-start-repaying. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.