Privacy notice for the Express Plus Medicare mobile app

How we’ll manage your personal information if you use the Express Plus Medicare mobile app.

The law protects how we handle your personal information.

It’s your decision on whether you use the Express Plus Medicare mobile app (the app) or not. It’s also up to you to decide:

  • if you download the app onto your device
  • what information you provide us on the app.

By accepting the terms of use, you’re giving us consent to:

  • collect your information from the app
  • store information on your device.

The app may store information you provide to us or we provide to you on your device.

It’s your responsibility to protect your information from loss or misuse.

What information we'll collect

If you download and use the app, we’ll collect records with your personal information.

Why we collect information

We collect your personal information to provide services or payments to you.

Who we'll share your personal information with

We only share your information with other parties where you have agreed, or where the law allows or requires it. This includes to other:

  • people
  • bodies
  • agencies.

How to access your personal information provided through the app

You have the right to:

  • request access to records associated with the app that contain your personal information
  • apply to correct any inaccuracies in your personal information.

You can access and correct most of your details online using self service. If you can’t use self service, you can contact us.

You have a right to have your personal information kept private.

Page last updated: 10 July 2020