How to claim

Complete the following steps to claim Youth Allowance for students and Australian Apprentices. Before you start, check if you can get it.

We encourage you not to come to a service centre during this period. If you need to establish your identity or create a Centrelink Online Account, you can do this over the phone.
You don’t need to give us a bank statement. This is due to coronavirus (COVID-19). We’ll let you know when you need to again.

You can claim Youth Allowance up to 13 weeks before you start your course or Australian Apprenticeship or if you want to claim as independent because you’re turning 22. Read more about when to claim.

Watch our video about claiming Youth Allowance.

Steps to claim Youth Allowance for students and Australian Apprentices

  1. Visiting a service centre

    1. Get ready to claim

    The easiest way to claim is online.

    To claim online, you need a myGov account linked to Centrelink. If you don’t have a myGov account or a Centrelink online account you’ll need to set them up.

    You may need to confirm your identity with us before you start your claim.

    If you can’t claim online, you can either:

  2. Gather Documents

    2. Get your documents ready

    You’ll need to get some supporting documents ready to help answer some of the questions in the claim.

  3. Claim online

    3. Make your claim

    1. Sign in to myGov and go to Centrelink.
    2. Select Payments and Claims from the Menu, then Claims, then Make a claim.
    3. Under Students, Trainees and Apprentices select Get started.
    4. Answer all the questions. Each screen has information to help you complete the claim. This includes how to submit your supporting documents and any other documents you may need to complete.
    5. Submit your claim.

    When you're ready:

    Sign in to myGov


    4. Track your claim

    After you submit your claim online, you’ll get a receipt telling you:

    • your claim was submitted
    • the ID number of your claim
    • the date we estimate your claim will be complete
    • a link to track its progress.

    You can track the progress of your claim online. Sign in to myGov and go to Centrelink, or use the Express Plus Centrelink mobile app.

    We’ll also let you know the result of your claim. We'll send a letter to either your:

    If you don't get electronic letters, we'll send you a letter in the mail.

    If we need more details we’ll ask you for them.

    If you think we’ve made a mistake you can ask us to review our decision.

Page last updated: 27 March 2020