Exemptions to the newly arrived resident’s waiting period

After you arrive in Australia, there is a waiting period to get some of our payments and concessions. Find out if you may not have to wait this period.

You may not have to wait the newly arrived resident's waiting period if you're 1 of these:

  • an Australian citizen
  • a refugee or former refugee
  • a holder of a certain visa subclass and claim certain payments.

You may also not have to wait if you’re a family member of a refugee or humanitarian migrant. This is if you’re a family member at both times when:

  • that person arrived in Australia
  • you claim a payment or concession.

Getting an exemption by payment type or concession card

Family Tax Benefit

You may not have to wait to get Family Tax Benefit Part A if you start getting:

There is no waiting period for:

Parental Leave Pay and Dad and Partner Pay

You may not have to wait to get Parental Leave Pay or Dad and Partner Pay. This is if any of the following applies apply:

You may also not have to wait if you’re getting an eligible payment either:

  • on the day before your child’s birth or adoption if your Paid Parental Leave period starts on the day of birth or adoption
  • from your child’s birth or adoption until the day before your Parental Leave Pay starts
  • on the day before your Dad and Partner Pay period starts.

This applies to the following payments:

If you have Flexible Paid Parental Leave days, you may not have to wait to access them. You won’t have to wait to access them if both of the following apply:

  • you don’t have to wait for Parental Leave Pay
  • you connect all of your Flexible Paid Parental Leave days to the end of your Parental Leave Pay period.

If your Flexible Paid Parental Leave days are not connected to the end of your Parental Leave Pay period, we’ll check if you need to wait on the day before each Flexible Paid Parental Leave day you want to access.

You may not have to wait for Parental Leave Pay if you’re getting an eligible payment. If so, we recommend you connect your Flexible Paid Parental Leave days to your Parental Leave Pay period. This means you can access all of your Flexible Paid Parental Leave days.

Find out more about Flexible Paid Parental Leave days.

Low Income Health Care Card

You may not have to wait to get a Low Income Health Care Card if any of the following apply:

  • you have a child you could get Family Tax Benefit for in your care
  • your circumstances have changed substantially since arriving in Australia
  • you're under 16 and living with an Australian resident or Special Category visa subclass 444 holder in Australia.

Carer Allowance

There's no waiting period if you got your permanent residence visa before 1 January 2019.

You may not have to wait to get Carer Allowance if you start getting any of the following:

JobSeeker Payment and Youth Allowance for job seekers

You may not have to wait if both of the following apply:

  • you’re a lone parent and principal carer of a child
  • you become a lone parent or principal carer during your current period of living in Australia.

You may also not have to wait if both of the following apply:

  • you’re a non-protected Special Category Visa 444 subclass holder
  • you've lived in Australia for a continuous period of 10 years since 26 February 2001.

Farm Household Allowance and Parenting Payment single

You may not have to wait if both of the following apply:

  • you’re a lone parent and principal carer of a child
  • you become a lone parent or principal carer during your current period of living in Australia.

Mobility Allowance

You may not have to wait if you became disabled while in Australia.

Ex-Carer Allowance Health Card and Foster Child Health Care Card

If your circumstances have changed substantially since arriving in Australia, you may not have to wait to get:

Special Benefit

You may not have to wait if since arriving in Australia, all of the following apply:

  • you’re in financial hardship
  • your circumstances have changed substantially
  • you can’t get any other income support payment.

A substantial change in circumstances may include:

  • being or at risk of becoming homeless
  • experiencing domestic or family violence
  • a decline in your health
  • your sponsor is no longer able to support you.

You should apply so we can see if an exemption applies.

If you need help at this time, contact our social work services.

Getting an exemption by visa subclass

See if your visa subclass allows you to get the following payments and concession cards.

Commonwealth Seniors Health Card, Low Income Health Care Card and all payments except Special Benefit

You may get these if you have a visa subclass 852 - referred stay (permanent).

Carer Payment and Carer Allowance

You may get these if you have either:

  • subclass 104 - preferential family, only if you're a carer or a special needs relative
  • subclass 116 - carer
  • subclass 806 - family, only if you're a carer or a special needs relative
  • subclass 836 - carer.

Family Tax Benefit, Dad and Partner Pay, Parental Leave Pay, Special Benefit and Low Income Health Care Card

You may get these if you have any of these visas:

  • subclass 060 - bridging visa F
  • subclass 070 - bridging (removal pending)
  • subclass 449 - humanitarian stay (temporary)
  • subclass 785 - temporary protection
  • subclass 786 - temporary (humanitarian concern)
  • subclass 790 - safe haven enterprise.

You may also get them if you have a provisional partner visa subclass 309 or 820. You may need to serve a waiting period starting from when you applied for the visa.

Page last updated: 14 September 2020