How to claim

Complete the following steps to claim Farm Household Allowance (FHA). Before you start, check if you can get it.

You don’t need to give us a bank statement or proof of your rental arrangement. This is due to coronavirus (COVID-19). We’ll let you know when you need to again.
You don’t need to call or visit a service centre to establish your identity and claim a payment. Read more about the easiest way to claim a payment.

Steps to claim FHA

  1. Visiting a service centre
     

    1. Get ready to claim

    The easiest way to claim is online.

    To claim online, you need a myGov account linked to Centrelink. If you don’t have a myGov account or a Centrelink online account you’ll need to set them up.

    If you and your partner are both claiming FHA, you may be able to submit a joint claim online.

    You may need to confirm your identity with us to claim FHA.

    Watch our Farm Household Allowance videos to find out about claiming.

    If you can’t claim online you can print and complete the Claim for Farm Household Allowance form. If you’re a farming couple, you’ll need to complete separate claim forms. You can only do a joint claim online.

    If you need help, you can:

  2. Gather Documents
     

    2. Get your documents ready to claim

    You’ll need to get supporting documents ready to help answer some of the questions in the claim.

  3. Claim online
     

    3. Make your claim

    Online

    1. Sign in to myGov and go to Centrelink.
    2. Select Payment and Claims from the menu, then Claims, then Make a claim.
    3. Under Other, select Get started.
    4. Answer all the questions – there’s help on each screen including how to submit supporting documents and other forms.
    5. Submit your claim.

    When you're ready:

    Sign in to myGov

    By form

    Submit your form and supporting documents within 14 days.

    You need to complete your claim in full before you can get a payment. You need to submit all supporting documents before we can start to process your claim. You can submit them either:

    • by posting them to:
      Services Australia
      Rural and Climate Change Services
      Reply Paid 7816
      CANBERRA BC ACT 2610
    • in person, at a service centre.

    If you need help to submit your claim you can contact a Rural Financial Counsellor on 1800 686 175. Read more about the Rural Financial Counselling Service on the Department of Agriculture, Water and the Environment website.

  4.  

    4. Track your claim

    After you submit your claim online, you’ll get a receipt telling you:

    • we’ve got your claim
    • the ID number of your claim
    • a link to track its progress.

    You can track the progress of your claim online. Sign in to myGov and go to Centrelink, or use the Express Plus Centrelink mobile app.

    We’ll also let you know the result of your claim. We’ll send an electronic letter to one of the following:

    If you don't get electronic letters, we'll send you a letter in the mail.

    If we need more details we’ll ask you for them.

    If you think we’ve made a mistake you can ask us to review our decision.

Page last updated: 5 May 2020