How to claim
Complete the following steps to claim Farm Household Allowance (FHA). Before you start, check if you can get it.
Steps to claim FHA
1. Get ready to claim
The easiest way to claim is online.
To claim online, you need a myGov account linked to Centrelink. If you don’t have a myGov account or a Centrelink online account you’ll need to set them up.
If you and your partner are both claiming FHA, you may be able to submit a joint claim online.You may need to confirm your identity with us to claim FHA.
Watch our Farm Household Allowance videos to find out about claiming.
If you can’t claim online you can print and complete the Claim for Farm Household Allowance form. If you’re a farming couple, you’ll need to complete separate claim forms. You can only do a joint claim online.
If you need help, you can:
2. Get your documents ready to claim
You’ll need to get supporting documents ready to help answer some of the questions in the claim.
3. Make your claim
- Sign in to myGov and go to Centrelink.
- Select Payment and Claims from the menu, then Claims, then Make a claim.
- Under Other, select Get started.
- Answer all the questions – there’s help on each screen including how to submit supporting documents and other forms.
- Submit your claim.
When you're ready:
Submit your form and supporting documents within 14 days.
You need to complete your claim in full before you can get a payment. You need to submit all supporting documents before we can start to process your claim. You can submit them either:
- by posting them to:
Rural and Climate Change Services
Reply Paid 7816
CANBERRA BC ACT 2610
- in person, at a service centre.
If you need help to submit your claim you can contact a Rural Financial Counsellor on 1800 686 175. Read more about the Rural Financial Counselling Service on the Department of Agriculture, Water and the Environment website.
4. Track your claim
After you submit your claim online, you’ll get a receipt telling you:
- we’ve got your claim
- the ID number of your claim
- a link to track its progress.
We’ll also let you know the result of your claim. We’ll send an electronic letter to one of the following:
If you don't get electronic letters, we'll send you a letter in the mail.
If we need more details we’ll ask you for them.
If you think we’ve made a mistake you can ask us to review our decision.
To do your business with us, create a myGov account and link to Centrelink.
Page last updated: 5 May 2020
This information was printed 26 May 2020 from https://www.servicesaustralia.gov.au/individuals/services/centrelink/farm-household-allowance/how-claim. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.