Examples if you are single

If you’re single, find out what you need to do so we can balance your family assistance payments.

Our examples cover the most common situations. You can read the example that best describes your situation.

If you separated during the 2019-20 financial year, your ex-partner’s income may also impact your payments. For FTB we’ll use the income estimate you’ve previously provided for your ex-partner if they haven’t lodged a tax return yet.

We can’t balance your CCS until your ex-partner lodges a tax return, or you tell us they don’t need to. If your ex-partner doesn’t confirm their income by 30 June 2021, you should call the Families line. It’s important you do this before 1 July 2021. We may be able to balance your CCS based on your estimate of your ex-partner’s income.

Example 1. You were single and only got Child Care Subsidy

What you need to do so we can balance your payments

You need to confirm your income before we can balance your CCS. This means you have until 30 June 2021 to either:

  • lodge a tax return
  • tell us you don’t need to lodge and confirm your income.

If you don’t need to lodge, you can let us know and confirm your income for the 2019-20 financial year online. Do this using either your:

When we'll balance your Child Care Subsidy

We’ll start balancing your CCS from August 2020, once we confirm your family’s income. This gives us enough time to make sure we have all attendance information from your child care service.

Once we balance your payment, we will send you a letter explaining the outcome.

Example 2. You were single and getting an income support payment

What you need to do so we can balance your payments

If you got FTB, you don’t need to do anything if both of the following applied for the whole financial year:

  • you were single
  • you got an income support payment without a gap in payments

We’ll have the details we need to balance your payments.

A gap in payment could be when your payment was cancelled or reduced to zero due to employment income. If this happened at any time during the year, you need to take action. You’ll need to lodge a tax return, or let us know you don’t need to and confirm your income. You can do this from 1 July 2020 using either your:

If you got CCS as well as FTB, you need to take action. You need to lodge a tax return, or let us know you don’t need to lodge and confirm your income. We’ll then be able to balance your CCS.

When we'll balance your FTB payments

The date we balance your payments depends on when you get your final FTB payment for the financial year. Find out when your payments will be balanced.

When we balance your FTB, we’ll also check if you can get any supplements for the 2019-20 financial year. If you’re eligible, you may get:

You can only get FTB Part A supplement if your income was $80,000 or less.

You can check your balancing status and whether we need more information through the Express Plus Centrelink mobile app.

When we'll balance your Child Care Subsidy

We balance CCS separately to FTB. We’ll start balancing your CCS from August 2020, once we confirm your family’s income. This gives us enough time to make sure we have all attendance information from your child care service.

Once we balance your payment, we will send you a letter explaining the outcome.

Example 3. You were single and don’t need to lodge a tax return

What you need to do so we can balance your payments

Tell us you don’t need to lodge a tax return and confirm your income for the 2019-20 financial year.

You can do this from 1 July 2020 using either your:

You only need to tell us once for both FTB and CCS. You don’t need to include FTB or CCS as income.

When we'll balance your FTB payments

You’ll get your final FTB payment for 2019-20 between 2 and 15 July 2020. We’ll balance your FTB once both of the following occur:

  • you get your final FTB payment
  • you tell us you don’t need to lodge a tax return and confirm your income.

When we balance your FTB, we’ll also check if you can get any supplements for the 2019-20 financial year. If you’re eligible, you may get:

You can only get FTB Part A supplement if your income was $80,000 or less.

You can check your balancing status and whether we need more information through the Express Plus Centrelink mobile app.

When we'll balance your Child Care Subsidy

We balance CCS separately to FTB. We’ll start balancing your CCS from August 2020, once we confirm your family’s income. This gives us enough time to make sure we have all attendance information from your child care service.

Once we balance your payment, we will send you a letter explaining the outcome.

Example 4. You were single and need to lodge a tax return

What you need to do so we can balance your payments

You need to lodge a tax return before we balance your FTB and CCS.

You can lodge your tax return online using myTax. To do this, you need to link your ATO online account to myGov. Read about how to lodge online on the ATO website.

Once you’ve lodged your tax return you don’t need to do anything else.

When we'll balance your FTB payments

Once you’ve lodged your tax return, the ATO will send us your income information. This can take up to 28 days from when you get your Notice of Assessment. Once we have this information, we’ll balance your FTB.

When we balance your FTB, we’ll also check if you can get any supplements for the 2019-20 financial year. If you’re eligible, you may get:

You can only get FTB Part A supplement if your income was $80,000 or less.

You can check your balancing status and whether we need more information through the Express Plus Centrelink mobile app.

When we'll balance your Child Care Subsidy

We balance CCS separately to FTB. We’ll start balancing your CCS from August 2020, once we confirm your family’s income. This give us enough time to make sure we have all attendance information from your child care service.

Once we balance your payment, we will send you a letter explaining the outcome.

Example 5. You’re single and you want to claim Family Tax Benefit for 2019-20

What you need to do so we can balance your payments

You need to submit a lump sum claim for FTB and confirm your income. This is so we can check if you were eligible for FTB in 2019-20. The quickest and best way to lodge a lump sum claim is by using your Centrelink online account through myGov.

You need to confirm your income before we can finalise your claim. You have until 30 June 2021 to submit a lump sum FTB claim and do 1 of the following:

  • lodge a tax return
  • tell us you don’t need to lodge a tax return and confirm your income.

If you don’t need to lodge a tax return you can let us know and confirm your income as part of your claim.

If you need to lodge a tax return, you can do this online using myTax. You’ll need to link your ATO online account to myGov. Read about how to lodge online at the ATO website.

When we balance your FTB we’ll check if you’re eligible for any supplements.

This includes:

We’ll also check if you’re eligible for the $750 Economic Support Payment.

We’ll send you a letter once we‘ve assessed your claim.

You can’t claim CCS as a lump sum.

Page last updated: 4 June 2020