What information we need to balance your CCS
The financial year runs from 1 July to 30 June. We balance CCS from mid-August.
We need all the following to balance your CCS:
- your child’s attendance information, which we’ll get from your child care service
- your confirmed income
- your partner’s income, if you have one
- your ex-partner’s income, if you had one during the financial year.
If you’ve lodged your tax return, the Australian Taxation Office (ATO) will tell us your income. We usually get this within 28 days of you getting your notice of assessment from them.
It’s important to know we balance FTB and CCS separately.
Find out how we balance your CCS if you separated from your partner or your partner died during the financial year.
Find out more about the time limits for confirming income for CCS.
Contact numbers available on this page.
Centrelink families line
Use this line if you need help with family payments, such as Family Tax Benefit, Child Care Subsidy, Parental Leave Pay, Foster Child Health Care Card, Health Care Card or Pensioner Concession Card.
There are other ways you may want to contact us.