Cancelling your payment online
You may be able to cancel your own payment online. This means you don’t need to visit a service centre or call us. Cancelling your payment is fast and easy and helps you avoid a debt.
You can cancel your own payment online if you get:
- Youth Allowance for students and Australian Apprentices
- Youth Allowance for job seekers
- Austudy
- JobSeeker Payment.
You may not need to cancel your payment if you’ve found work. You may still qualify for income support due to your Working Credits balance. You need to keep reporting your details to access these credits.
Who can’t cancel their own payment online
You won’t be able cancel your own payment online if:
- you’re using Income Management
- you have a nominee
- you have a partner on a payment.
You’ll need to speak with us.
How to cancel your own payment online
- Sign in to your Centrelink online account through myGov
- Select Payments and claims
- Select Manage payments
- Select Cancel my current payment.
What happens next
You don't need to contact us. We’ll send you a letter once we’ve cancelled your payment.
If you need to get one of these payments in future, you'll have to submit a new claim.
Page last updated: 21 April 2020
This information was printed 10 July 2020 from https://www.servicesaustralia.gov.au/individuals/services/centrelink/austudy/how-manage-your-payment/cancelling-your-payment-online. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.