News for separated parents

Upcoming changes to payments for parents

24 March 2021

Find out how your payment may be changing in the weeks ahead due to coronavirus (COVID-19) if you’re a parent.

How the recent COVID-19 changes announcement may affect you

24 March 2021

Here’s what you need to know if you’re getting or claiming a payment from us.

Support for people affected by the recent NSW floods

22 March 2021

There’s help if you’ve been directly affected by the March 2021 floods in New South Wales. We have payments that can help during a natural disaster.

Extra Child Care Subsidy (CCS) hours are ending soon

22 March 2021

The extra CCS hours because of coronavirus (COVID-19) will end on 4 April 2021.

We’ve changed the way we recover child support overpayments

22 March 2021

If you pay or receive child support, here’s what you need to know.

Time’s running out to confirm your 2019-20 income

16 March 2021

If you got Family Tax Benefit (FTB) in the 2019-20 financial year, you need to confirm your income by 30 June 2021.

What happens if you’re paid too much Child Care Subsidy

11 March 2021

There are a few things you should know about how we recover any Child Care Subsidy you owe.

We’re messaging families who got Child Care Subsidy in 2018-19

11 March 2021

If you get a text message, email or myGov message from us, here’s what you need to do.

Get ready for your COVID-19 vaccinations

18 February 2021

What you need to know to get ready for the COVID-19 vaccines.

The age of your child can affect your payments

16 February 2021

If your child had a birthday lately, their age can affect your payments and the services they can get.

Public holiday closures, reporting and payment arrangements

12 February 2021

We’re closed for the Easter holidays. We want to help you plan so you still get paid.

Staying safe while using myGov

9 February 2021

Tips to keep your myGov account secure.

We’re sending 2018-19 Family Tax Benefit Account Payable notices

3 February 2021

If you got an account payable notice here’s why, and what you can do next.

What you need to know as Centrelink debt repayments start again

1 February 2021

Repayments for Centrelink debts are starting again soon. If you owe money, please know we’re here to help.

Proposed settlement information for Income Compliance Program class action

20 January 2021

We’re contacting class action group members with details of the proposed settlement and what to do if they object.

Will you start using child care in 2021?

19 January 2021

If you're planning to enrol your child in child care this year, we have information to help.

We’re messaging some families who get the Coronavirus Supplement

18 January 2021

If you get Family Tax Benefit, we may send you a reminder to include the Coronavirus Supplement in your income estimate.

Get your family prepared for the new year

11 January 2021

Keep up to date with changes to family and parenting payments due to coronavirus (COVID-19).

Update your income estimate if you get the Coronavirus Supplement

9 December 2020

The Coronavirus Supplement is taxable income you must include in your family income estimate.

Extended work test for Parental Leave Pay and Dad and Partner Pay

7 December 2020

If coronavirus (COVID-19) affected your work, you may be able to use the extended work test.

Do I need to provide an Employment Separation Certificate?

19 November 2020

We haven’t asked for one since March 2020. However, from 1 January 2021, you may need to include one.

How to manage your Child Support through coronavirus (COVID-19)

6 July 2020

If you have a child support assessment and your situation has changed because of coronavirus (COVID-19) you need to tell us.

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