News for separated parents

The assets test exemption for some payments ends on 24 September

22 September 2020

We'll SMS you to ask you to update your assets. If you don’t do this before 25 September, we’ll stop your payment.

Pandemic Leave Disaster Payment for Western Australia and New South Wales

18 September 2020

The Australian Government announced support if you live in Western Australia or New South Wales and can't earn an income.

Did the Service NSW cyber incident affect you?

9 September 2020

Find out more about the cyber attack on Service NSW and steps to take if it impacted you.

Changes to the Coronavirus Supplement

27 August 2020

The Coronavirus Supplement is extended until 31 December 2020.

Pandemic Leave Disaster Payment for Tasmania

26 August 2020

The Australian Government announced support for Tasmanians who can't earn an income. This is because they must self-isolate or quarantine at home or they are caring for someone with COVID-19.

Types of outcomes when we balance your family payments

26 August 2020

There are 3 possible outcomes when we balance Family Tax Benefit (FTB) and Child Care Subsidy (CCS).

More mental health help if you’re affected by coronavirus (COVID-19)

25 August 2020

If you’re impacted by the pandemic, you may be able to get 10 extra Medicare covered mental health sessions.

Upcoming changes to income and means tests

24 August 2020

If you get an income support payment from us, we’ll assess your income and assets differently after 25 September 2020.

It’s now easier to update your income and assets online for Centrelink

24 August 2020

It’s important to tell us your income and assets so you get the right Centrelink payment rate.

The assets test exemption is ending soon for some payments

14 August 2020

The assets test exemption for some payments will end on 24 September 2020.

We’ll start balancing 2019-20 Child Care Subsidy from next week

5 August 2020

All families need to confirm their income with us to start balancing 2019-20 subsidies.

Pandemic Leave Payment if you live in Victoria

5 August 2020

The Australian Government announced support for Victorians who can't earn an income because they must self-isolate or quarantine at home or they are caring for someone with COVID-19.

How to access and claim payments and services in Victoria

29 July 2020

If you live in Victoria, you can do most of your Centrelink and Medicare business online. This includes making claims for new payments.

Are you a past customer eligible for an income compliance refund?

29 July 2020

If you’re a past customer and you’re eligible for an income compliance refund, update your details.

When families will get the second Economic Support Payment

21 July 2020

If you’re eligible, you’ll get it depending on your Family Tax Benefit payment choice.

How changes to JobKeeper Payment may affect you

21 July 2020

The Australian Government is now extending JobKeeper Payment to 28 March 2021.

How you can start an early claim for JobSeeker Payment

20 July 2020

You can start a claim for JobSeeker Payment up to 13 weeks before your circumstances change.

Centrelink payment summaries for 2019-20 now available

10 July 2020

Your payment summary information should now be pre-filled in the ATOs myTax system.

Are you affected by restrictions or in isolation?

9 July 2020

It’s easy to do most of your business with us online or over the phone during this time.

How to manage your Child Support through coronavirus (COVID-19)

6 July 2020

If you have a child support assessment and your situation has changed because of coronavirus (COVID-19) you need to tell us.

We’re starting to balance family payments for 2019-20

1 July 2020

Before we can balance your Family Tax Benefit (FTB) and Child Care Subsidy (CCS), you may need to confirm your income.

The second round of Economic Support Payments

1 July 2020

We’ll pay the second $750 stimulus payment to eligible people in July.

Paying tax on a payment

29 June 2020

If you’re getting a taxable payment from us you may need us to take tax out of your payment.

We’re pausing some debt activity during the coronavirus pandemic

8 April 2020

During the pause, we won’t refer your debt to external collection agencies or garnishee your tax refund.

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