News for separated parents

Support for people affected by the Victorian storms and floods

18 June 2021

We have payments to help you if you’ve been directly affected by the Victorian storms and floods in June 2021.

If you get Parenting Payment, you can volunteer for ParentsNext

17 June 2021

If you’re getting Parenting Payment but don’t have to take part in ParentsNext, you can volunteer to participate in the program.

What you need to do so we can balance your Family Tax Benefit (FTB)

15 June 2021

Find out what you need to do so we can balance your FTB payments as quickly as possible.

Class action settlement approved

11 June 2021

If you objected to the settlement, you’ll have another opportunity to opt out of the class action.

We have help available if you’re raising a family

10 June 2021

Here’s what you need to know about claiming family payments from us.

Do you want to know if you can get the COVID-19 Disaster Payment?

10 June 2021

If you lost income due to lockdown restrictions, you may be eligible for this new payment. You need to meet some rules.

Do you need financial help because of coronavirus?

8 June 2021

If you’re impacted by COVID-19, the payment you may be able to get depends on your situation. The rules are different for each payment.

Get online proof of your COVID-19 vaccinations

7 June 2021

There are 2 ways you can get online proof of your COVID-19 vaccinations.

Support if you were impacted by the NSW floods

7 June 2021

You have until 28 September 2021 to make a claim for our disaster payments.

COVID-19 Disaster Payment for people affected by restrictions

4 June 2021

The Australian Government has announced a new COVID-19 Disaster Payment to help people affected by COVID-19 restrictions.

Balancing for Family Tax Benefit is approaching

3 June 2021

There’s a few things you can do online now to get ready.

How to access and claim payments and services in Victoria

30 May 2021

If you live in Victoria, you can do most of your Centrelink and Medicare business online. This includes making claims for new payments.

Confirm your 2019-20 income for Child Care Subsidy

20 May 2021

If you got Child Care Subsidy and haven’t confirmed your 2019-20 income, do it now.

Do I need to switch to a student payment if I’m starting study?

18 May 2021

If you already get a payment from us, you may be able to get Pensioner Education Supplement on top.

We’re messaging people about their employment income and earnings

17 May 2021

If you get an SMS, email or letter from us about checking your income, here’s what you need to do.

Don’t miss the next Child Care Subsidy deadline for 2018-19

17 May 2021

If you don’t confirm your income by 30 June 2021, you may get a debt which you’ll need to pay back.

Our internal review process has changed

17 May 2021

We’ve made it simpler for Centrelink customers to get a formal review of a decision.

Beware of a new myGov identity scam

13 May 2021

Fake emails claiming they’re from myGov tell you to open a link to confirm your identity. Don’t open the link.

Getting Parental Leave Pay if your child’s birth was premature

13 May 2021

Your plans could have changed, but you may still get Parental Leave Pay.

You may get Parental Leave Pay if you’re adopting a child

5 May 2021

You may get it if you’re the primary carer of a newly adopted child. Or, if you’re in the process of adopting a child.

Claim Family Tax Benefit (FTB) by 30 June 2021

3 May 2021

If you didn’t get FTB during the 2019-20 financial year, you can claim it as a lump sum.

It’s time to give us your 2021-22 family income estimate

28 April 2021

We need it so you get the right amount of Family Tax Benefit (FTB) and Child Care Subsidy (CCS) next financial year.

Recent payment changes may affect your family income estimate

22 April 2021

Tell us when your income changes. It affects how much Family Tax Benefit (FTB) and Child Care Subsidy (CCS) you get.

You may need to pay tax if you got coronavirus payments

20 April 2021

If you get payments from us, you can set up a tax deduction to help you avoid an income tax debt.

If your family income has changed, make sure you let us know

19 April 2021

You must report income for family payments and income support payments in different ways.

Support for people affected by Tropical Cyclone Seroja

14 April 2021

There’s help if you’ve been directly affected by Tropical Cyclone Seroja in Western Australia, April 2021. We have payments that can help during a natural disaster.

How the recent COVID-19 changes announcement may affect you

24 March 2021

Here’s what you need to know if you’re getting or claiming a payment from us.

Upcoming changes to payments for parents

24 March 2021

Find out how your payment may be changing in the weeks ahead due to coronavirus (COVID-19) if you’re a parent.

We’ve changed the way we recover child support overpayments

22 March 2021

If you pay or receive child support, here’s what you need to know.

Time’s running out to confirm your 2019-20 income

16 March 2021

If you got Family Tax Benefit (FTB) in the 2019-20 financial year, you need to confirm your income by 30 June 2021.

We’re messaging families who got Child Care Subsidy in 2018-19

11 March 2021

If you get a text message, email or myGov message from us, here’s what you need to do.

What happens if you’re paid too much Child Care Subsidy

11 March 2021

There are a few things you should know about how we recover any Child Care Subsidy you owe.

Get ready for your COVID-19 vaccinations

18 February 2021

What you need to know to get ready for the COVID-19 vaccines.

We’re sending 2018-19 Family Tax Benefit Account Payable notices

3 February 2021

If you got an account payable notice here’s why, and what you can do next.

What you need to know as Centrelink debt repayments start again

1 February 2021

Repayments for Centrelink debts are starting again soon. If you owe money, please know we’re here to help.

Will you start using child care in 2021?

19 January 2021

If you're planning to enrol your child in child care this year, we have information to help.

We’re messaging some families who get the Coronavirus Supplement

18 January 2021

If you get Family Tax Benefit, we may send you a reminder to include the Coronavirus Supplement in your income estimate.

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