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News for separated parents

Read the latest news for separated parents.

Don't miss out on FTB or CCS for 2018-19

22 May 2020

Confirm your 2018-19 income now for Family Tax Benefit (FTB) and Child Care Subsidy (CCS).

We have information about finances during coronavirus (COVID-19)

12 May 2020

The Financial Information Service (FIS) can help you make informed decisions about your finances.

Are you overseas or planning to travel outside Australia?

6 May 2020

There are some things you need to know about how the Coronavirus has affected overseas travel.

The easiest way to claim a payment is online

1 May 2020

You don’t need to call or visit a service centre to establish your identity and claim a payment.

Check your Centrepay deductions are going to businesses that are still open

30 April 2020

Remember to review your Centrepay deductions and adjust them to match the services you’re getting.

Changes for job seekers who already get a payment from us

22 April 2020

We’ve made some temporary changes to your requirements and payment.

Time’s almost up to claim Family Tax Benefit (FTB) as a lump sum

20 April 2020

If you don’t claim FTB for the 2018-19 financial year by 30 June 2020, you’ll miss out.

We’re updating the Express Plus Medicare mobile app

20 April 2020

If you use the Express Plus Medicare app, you can choose to update your app now, or before 23 May 2020.

We’ve closed some of our service centres due to COVID-19

16 April 2020

You should only visit a service centre if you’re well and don’t have any other choice.

We’re pausing some debt activity during the coronavirus pandemic

8 April 2020

During the pause, we won’t refer your debt to external collection agencies or garnishee your tax refund.

We’re changing some rules to make it easier to claim a payment

7 April 2020

There’s new rules to help you get a payment from us if you’ve lost your job due to coronavirus.

Superannuation changes if you’re affected by coronavirus

7 April 2020

You can get some of your super early if you’re in financial stress due to COVID-19.

More financial support for people affected by coronavirus

25 March 2020

The Australian Government has announced more payments and streamlined claims for people affected by coronavirus.

On 20 March JobSeeker Payment started and some payments changed

20 March 2020

Some payments stopped or closed to new claims. Find out if these changes affect you.

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Tell us when your study details change to avoid getting overpaid

3 March 2020

It’s important to let us know when something in your life changes. That way you won’t get overpaid.

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How to stay safe on public Wi-Fi

10 February 2020

Here are some ways to protect your online information when you use public internet.

We are now Services Australia

10 February 2020

On 1 February 2020 we became Services Australia.

Support for people affected by the bushfires

17 January 2020

If the bushfires have affected you, we have payments and services to help.

Never fear, student payments are here

23 December 2019

Find out what options are available for your child once they finish school.

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