How to use

Learn how to use Business Hub.

You can log on to Business Hub using your Provider Digital Access (PRODA) username and password.

Once you’re logged in you can use the Ask a question function and manage personnel.

Asking a question

There’s a virtual assistant on your Business Hub homepage, where you can ask a question.

You can also download user guides about how to use Business Hub services.

Managing personnel

Your business will need to identify at least 1 Access Manager in Business Hub. This person is responsible for managing who in your business has access to services in Business Hub.

If you need access to Business Hub services, talk to your Access Manager. You’ll need to give them your verified PRODA Registration Authority (RA) number.

If your business has recently transitioned from Centrelink Business Online Services you may not have an Access Manager. If so, your business will need to contact us.

Page last updated: 3 March 2022.
QC 51991