Getting Medicare benefits

We pay Medicare benefits to you using Electronic Funds Transfer (EFT). To pay you, we need your current bank details. We can’t pay you with a cheque or cash.

Getting started - how to set up a myGov account

To get started, you need a Medicare account linked to myGov.

Find out more about how to create a myGov account.

Once you create a myGov account you will need to link your Medicare account. To do this follow these steps:

1. Sign in to myGov.
2. Select View and link services.
3. Select Link on the Medicare tile.
4. If your details are already recorded in myGov, they need to match your Medicare record. Select Continue. If you’re linking Medicare for the first time you’ll need to agree to myGov storing your personal details. Select I agree.
5. You can link Medicare using your Medicare card details or a linking code. Select the best option for you, then select Next.
6. Enter your Medicare card number and personal details or your linking code. Select Next.

Sign in to myGov

Find out more about how to link Medicare.

How to give us your bank details

If we don’t have your bank account details, you need to give them to us. We need your BSB, account number and account name.

Follow the steps below to give us your bank details.

Online

Once your Medicare online account is linked to myGov you can give us your bank details online.

In your online account and app, we’ll let you know if you need to add your bank details by showing you a Task notification on the homepage.

To add your bank details using your Medicare online account, follow these steps:

1. Sign in to myGov.
2. Select Medicare.
3. Select the Tasks and notifications alert message.
4. Select Update your bank details.
5. Enter your bank details, then select Save bank details.

Sign in to myGov

Find out more about how to add your bank details using your Medicare online account through myGov.

Visit or call us

Visit your nearest service centre or call the Medicare program.

How to check if we have your bank details

If your Medicare online account is linked to myGov you can check your bank details online.

You can check your bank account details with your:

• Medicare online account through myGov
• myGov app.

In your Medicare online account:

1. Under My details select View and edit my details.
2. Navigate to Bank details.
3. Select Edit if you need to update your details.

In the myGov app:

1. Go to Services and select Medicare.
2. Select My details from the home screen.
3. Navigate to Bank details.
4. Select Edit if you need to update your details.