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If your business is working with Centrepay, you and your customers or clients may need to:
- talk about how Centrepay works
- discuss your obligations
- complete forms.
We have resources to help support and inform these discussions, so your business and your customers can use Centrepay.
Resources
These resources are designed to help you and your customers or clients. These are self-print products which you can download for free.
Fact sheets for businesses
These fact sheets are available to help you have conversations with your customers or clients.
Social media tiles
The social media tiles are available for you to use on your social media accounts to inform your customers or clients about changes to what they use Centrepay for.
Flyer and poster for customers eKit
The flyer and poster is available for you to share with your customers or clients.
Centrepay reform frequently asked questions and newsletter for advocates
These resources are available for advocates to help clients with questions about Centrepay reform. It contains details of how Centrepay works, scenarios and answers to common questions.
Forms
We have a range of forms for you and your customers or clients.
Centrepay Deduction Authority form and guide
Download and print both the Centrepay Deduction Authority form and guide.
Customers need to read the guide before they complete and sign the form.
Centrepay - Business application form
Before you complete an application form to use Centrepay you’ll need to read our documents.
Learn more by reading our step by step How to apply guide.
You can access the Centrepay - Business Application form in this guide.
Business Online Services - User details form
If you're yet to transition to Business Hub, complete your Centrelink Business Online Services - User details form for either:
- your staff access to use Centrelink Business Online Services
- changes to your staff access or to remove your staff access.
Printed products
These are printed products your business can order. These products will help you explain Centrepay to your customers or clients.
Posters and stickers
Centrepay business printed products also available for order include:
- Manage your bills for free - poster 9578
- Centrepay available here - sticker CO122.
Postcards
These postcards are available for you to share with your customers or clients.
Contact us
Call our Centrepay for businesses team to place an order for Centrepay products or to ask us about the costs of ordering large quantities of Centrepay products.