New Zealand Disaster Recovery Payment

A lump sum payment that was available to help eligible New Zealanders affected by Western Queensland heavy rain and flooding that started in March 2025.

You had until 14 October 2025 to make a claim for the following Local Government Areas (LGAs):

  • Barcaldine
  • Barcoo
  • Bulloo
  • Longreach
  • Murweh
  • Paroo
  • Quilpie
  • Winton.

Late claims will only be accepted in exceptional circumstances. To claim, call the Emergency information line.

To find out emergency information about your LGA, you can enter your address into the Queensland Government’s find your local council tool.

Contact numbers available on this page.

Emergency information line

Call this line if you’re affected by a natural disaster and need help to claim a payment.

Natural disaster payment support

Monday to Friday 8 am to 5 pm.

There are other ways you may want to contact us.

Page last updated: 15 October 2025.
QC 81053