Child Support online account help - Upload documents
Instructions on how to upload and submit documents using your Child Support online account.
What you can do with your Child support online account
You can use your Child Support online account to check payment details and keep your personal details up to date.
Responding to an Objection form (CS4243)
Use this form if we have previously notified you that the other parent or carer in your child support case has submitted an objection to a decision.
What families need to do at tax time
You can use our tax time tool if you got Family Tax Benefit (FTB), Child Care Subsidy (CCS) or had a child support assessment in the last financial year.
Change of circumstances while getting Parenting Payment
We need to know about changes to your or your partner’s situation. If you don’t tell us when these changes happen, you may get a debt you’ll have to pay back.
Representative authority form (CS3042)
Use this form to authorise another person or organisation to enquire or act on your behalf about your child support case.
Non-agency payment details form (CS1650)
Use this form to request a credit for child support paid directly to the receiving parent, or to someone else for example mortgage payments, or school.
When we pre-fill your information
There are some things you need to know about income, Single Touch Payroll (STP) and other details we pre-fill for you.
How your percentage of care affects your Family Tax Benefit (FTB) payments
As part of a care assessment, we consider how often each parent or non-parent carer, cares for a child. This is the percentage of care.
Supporting documents for Family Tax Benefit claims
You’ll need some information to start your claim for Family Tax Benefit. Once you’ve submitted your claim, you’ll also need to provide supporting documents.