Overdrawn bank account
You can get help to access your money if you have an overdrawn bank account.
Cancel Nominee Arrangement form (SS532)
Use this form to tell us that you, as an authorised person or organisation, want to cancel a nominee arrangement.
Parents(s)/Guardian(s) additional details for Youth Allowance, Special Benefit or ABSTUDY customers form (A2115)
Use this form to provide parental income if you’re the parent or guardian of someone claiming Youth Allowance or ABSTUDY.
Income from outside Australia
Income you get from outside Australia can count in your income test.
Funeral bonds and prepaid funerals
Funeral costs you pay for in advance normally don’t count in your assets test for payments from us. There are some exceptions.
Ordinary waiting period
You may have to wait for a week before your payment starts. We will let you know when you claim if this applies to you.
How we assess granny flat interests
You need to tell us the value of the granny flat interest so we can assess if this affects your payments.
Demerits and penalties for not meeting mutual obligation or participation requirements
Job seekers could get demerits and financial penalties for not meeting mutual obligation or participation requirements.
Scheduled reporting
If you need to report your employment income, it’ll usually be every 14 days, on a date we tell you. We call this scheduled reporting.
Getting other help when recently unemployed
We have other support services you can use while we process your claim. These can also help if you’re not eligible for a payment.