FIS job seeker information online
We have information online to help you understand job situations you may face.
Enhanced Income Management and SmartCard in Victoria
You can access your enhanced Income Management account with a SmartCard. Read about the rules in the Shepparton area of Victoria.
Income Management and BasicsCard in South Australia
You can no longer start Income Management in South Australia.
Income Management and BasicsCard in Western Australia
You can no longer start Income Management in Western Australia.
Getting help with your enhanced Income Management account and SmartCard in the Northern Territory
You can get help with your enhanced Income Management account and SmartCard in the Northern Territory.
How a payment nominee affects enhanced Income Management
If you have a payment nominee on Income Management or enhanced Income Management, you may be put on enhanced Income Management. Call the SmartCard eIM hotline to talk about your situation.
Referral for enhanced Income Management by child support protection authority
Your local child protection authority can refer you for enhanced Income Management.
Referral of vulnerable welfare payment recipient to enhanced Income Management
You may be referred for enhanced Income Management if a social worker refers you or you are a vulnerable young person.
Transitioning out of state care
Find help if you’re transitioning out of state or foster care.
How to claim the NSW East Coast Severe Weather and Flooding, May 2025 - NZ DRP
There are 3 steps to claim New Zealand Disaster Recovery Payment.