Top payments for managing your money

Getting help with your enhanced Income Management account and SmartCard

We can help you with your enhanced Income Management account and SmartCard.

1. Enhanced Income Management and SmartCard
2. Enhanced Income Management and SmartCard in New South Wales

Who can get enhanced Income Management and a SmartCard in New South Wales

If you live in the Bankstown area of New South Wales, you may be eligible for enhanced Income Management.

1. Active scams
2. Other Services Australia scams

Fake LinkedIn messages

Scammers are pretending to be employers on LinkedIn.

Move your Income Management and BasicsCard money

Each payday, we pay your regular bills from your Income Management account. Any leftover money is then available for you to use with a BasicsCard.

Referral for Income Management and BasicsCard because you get a vulnerable welfare payment

You may be on Income Management before 4 September 2023 because a social worker referred you or identified you as a vulnerable young person.

Access your Income Management and BasicsCard account

You can access the money in your Income Management account many ways.

1. What FIS information you can watch online
2. Investing basics

FIS choosing an investment video

Watch this video to learn more about choosing an investment.

1. New South Wales East Coast Severe Weather and Flooding, May 2025
2. Disaster Recovery Allowance

How much NSW East Coast Severe Weather and Flooding, May 2025 - DRA you can get

How much you get depends on your circumstances.

1. Western Queensland Heavy Rain and Flooding, March 2025
2. Australian Government Disaster Recovery Payment

Who can get West Qld Heavy Rain and Flooding, Mar 2025 - AGDRP

You must meet eligibility rules to get Australian Government Disaster Recovery Payment (AGDRP).

1. Financial Information Service
2. How to contact us

Help in your language

We can help you with translated information or you can talk to a service officer who speaks your language.