Family Tax Benefit and Child Care Subsidy FIS video
Watch this video about how a redundancy affects Family Tax Benefit or Child Care Subsidy.
Enhanced Income Management and SmartCard in Livingstone, Logan and Rockhampton, Queensland
You can access your enhanced Income Management account with a SmartCard. Read about the rules in Livingstone, Logan and Rockhampton, Queensland.
Enhanced Income Management and SmartCard in Western Australia
Manage your money using enhanced Income Management in some parts of Western Australia. It will help you meet essential household needs and expenses for you and your family.
How to manage your Income Management and BasicsCard in the Northern Territory
Your options and obligations to manage your Income Management account and BasicsCard in the Northern Territory.
Getting a SmartCard for enhanced Income Management in Western Australia
You can access your enhanced Income Management account with a SmartCard.
FIS investing basics information online
We have information online to help you understand basic investing.
How to apply for the Transition to Independent Living Allowance (TILA)
You apply for the Transition to Independent Living Allowance (TILA) with the help of your caseworker.
Who can get West Qld Heavy Rain and Flooding, Mar 2025 - AGDRP
You must meet eligibility rules to get Australian Government Disaster Recovery Payment (AGDRP).
How to claim the West Qld Heavy Rain and Flooding, Mar 2025 - AGDRP
There are 3 steps to claim Australian Government Disaster Recovery Payment.

We can help you with your Centrepay complaint or feedback
You can give us your complaint or feedback about Centrepay or a Centrepay business at any time, and we’ll investigate it.