How to register an organisation
To access an available service on behalf of an organisation, you must register your organisation in PRODA.
Before you register
Before you can register an organisation in PRODA, you must make sure that:
- you’ve registered an individual PRODA account
- you’re an Associate or Authorised contact for the organisation on the Australian Business Register (ABR)
- your individual PRODA account name matches your name as recorded on the ABR.
To register an organisation in PRODA, the organisation must have an active Australian Business Number (ABN).
Check with the service provider if you need to register an organisation in PRODA to access their service.
Contact the ABR if you need to update your name or organisation information recorded on the ABR.
Step 1 – Register the organisation
To register an organisation in PRODA, log in to your individual PRODA account. Select Organisations, then select Register New Organisation.
To register the organisation you’ll need to enter the following details:
- name of the organisation
- ABN of the organisation
- organisation contact email address.
Your individual PRODA account name must match the Associate or Authorised contact name for the organisation on the ABR. If they don’t match, you won’t be able to go to the next step.
Step 2 – Answer ownership questions
You’ll need to answer 3 proof of ownership questions. The questions are from non-publicly available information about the organisation on the ABR.
Your answers to all 3 questions must match the information on the ABR. You won’t be able to go to the next step if they don’t.
You should contact the ABR if you need either:
- help with your answers
- to update the information recorded on the ABR.
Step 3 – Verify the organisation email
We’ll send an activation code to your organisation email address. To finalise the organisation registration, enter the code in the Email code field.
We’ll confirm you’ve successfully registered the organisation in PRODA by email. It will include the Registration Authority (RA) number which is unique to the organisation. You can give this to the PRODA Helpdesk if you need support.
Step 4 – Set up your organisation functions
You’ll now see your organisation as active on My Organisations.
When you select the organisation name you’ll be able to set up and manage your organisation functions. You can read our guides to:
- add members and manage their delegations to perform functions on your organisation’s behalf
- nominate members to act on your behalf with the service provider
- add subsidiary organisations to allow areas of your organisation to interact with the service provider independently
- add and link a service provider to your organisation in PRODA
- add a B2B device to use a software product to access a service provider.
You’re good to go!
If you need assistance with linking to a service provider, you’ll need to contact that service provider for support.
If you need help with PRODA, you can call or email the PRODA team.
Page last updated: 1 June 2020
This information was printed 6 May 2021 from https://www.servicesaustralia.gov.au/organisations/business/services/proda-provider-digital-access/how-register-organisation. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.