Make a claim

To make a claim for freight assistance you need to refer to each category and download the relevant claim form.

Register

Download and complete the registration and change of details form if either:

  • you're submitting your first claim
  • your bank account or business details change.

Registering new items for Southbound manufacturing and mining claims

To register a new item you must provide all of these forms:

Claim

You must submit your claim, with supporting documentation, within 6 months of the date of shipment.

Northbound and Southbound goods

To claim for eligible Northbound goods and Southbound goods download and complete either the:

Sportsperson and Professional Entertainer

If you are a sportsperson or professional entertainer transporting equipment for a sporting event or for the production of a show, download and complete all of these forms:

Broodmares, donkeys and horses

If you are transporting broodmares, donkeys or horses, download and complete both the:

Horses that are shipped Southbound must be for breeding or stock work. Horses to be raced and then used for breeding for racing are ineligible.

King Island and Furneaux Group intrastate component

This component applies to intrastate sea freight shipped between King Island and Tasmania, and between Flinders Island and Tasmania. This also includes shipments of freight between any island in the Furneaux Group and Tasmania.

Download and complete both the:

Supporting documentation

Northbound goods

To support your claim for Northbound goods submit a copy of both of the following:

  • either the freight forwarder, shipping company, or freight broker invoices that have the details of the freight charges
  • consignment notes if the invoices don't contain the shipment details.

To support your claim for Northbound goods being transhipped to markets outside Australia, submit a copy of all of the following:

  • evidence of transhipment such as a Customs Declaration Number, Bill of Lading, Waybill, Air Waybill, or similar
  • either the freight forwarder, shipping company, or freight broker invoices that have the details of the freight charges
  • consignment notes if the invoices do not contain the shipment details.

Southbound goods

To support your claim for Southbound goods, where the transport of the eligible goods was arranged for and paid by you, submit a copy of all of the following:

  • either the freight forwarder, shipping company, or freight broker invoices that have the details of the freight charges
  • consignment notes if the invoices don't contain the shipment details.

For Southbound goods purchased from a Tasmanian supplier or direct from a mainland Australia supplier, submit a copy of the supplier’s invoices. You also need to submit either a Supplier’s Certificate completed by the supplier or consignment notes or other documentation that shows these details:

  • consignee details
  • type and number of containers used
  • shipping weight and volume
  • freight charges.

Read the Tasmanian Freight Equalisation Scheme (TFES) Documentary Requirements Information Guide for more information about supporting documentation.

Commodity Codes

You can find a list of eligible goods in the TFES Ministerial Directions - Schedule 1 on the Department of Infrastructure and Regional Development website.

Other details of supporting documentation needed with your claim are listed in the Tasmanian Freight Equalisation Scheme (TFES) Documentary Requirements Information Guide.

Agent authorisation

If you are an eligible claimant you can authorise an approved claims agent to act on your behalf.

Download and complete the Tasmanian Freight Equalisation Scheme Claims Agent Authorisation form.

Agent application

You can apply to become an authorised claims agent. This will allow you to act on behalf of approved claimants.

Download and complete the Tasmanian Freight Equalisation Scheme Claims Agent Application form.

Submit your claim

You must submit your claim and supporting documentation within 6 months of the date of shipment.

When you submit your first claim, or if your bank or business details change, you need to complete the Tasmanian Freight Equalisation Scheme Registration and change of details form.

You can submit your claim:

  • online
  • by fax (03) 6208 9976 or
  • post to:
    Team Leader
    Tasmanian Transport Schemes
    GPO Box 1269
    HOBART TAS 7001

Claim outcome

Once your claim has been assessed a letter will be sent advising you of the outcome.

Page last updated: 24 January 2020