If your business works with us, you’ll need to use Business Hub to access some of our online services, including:
- Cape York Welfare Quarantining Services
- Child Protection Income Management and enhanced Income Management Services
- Customer Information Release Service
- Employment Separation Certificate Services
- Government Contracted Doctors
- Group Payment Schedules
- Organisation Nominee Online Services
- Paid Parental Leave Scheme
- Supporting People at Risk Income Management and enhanced Income Management Services.
Transitioning from CBOS to Business Hub
From March 2026 we’ll contact CBOS businesses about transitioning to Business Hub.
Business Hub is our secure online system that will replace the current CBOS platform. We’ll decommission CBOS technology once all businesses have successfully transitioned to Business Hub.
If your business is registered for any of the following CBOS services, you should transition to Business Hub now:
- Centrepay
- Centrelink Confirmation eServices - Customer Confirmation
- Centrelink Confirmation eServices - Income Confirmation
- Electronic Verification of Rent
- Income Management
- Superannuation Confirmation.
Make sure your business has a nominated Authorised Officer and your contact details are up to date. This will help us to contact the right person in your business about the transition to Business Hub, If you need help to do this, contact us.