New Zealand Disaster Recovery Allowance

Support that was available for eligible New Zealanders who lost income as a direct result of North Queensland floods that started in January - February 2025.

If your Disaster Recovery Allowance or New Zealand Disaster Recovery Allowance is ending

If your disaster support payment is ending, you can find out what other payments and services you may be eligible for.

You had until 19 August 2025 to make a claim for the following Local Government Areas (LGAs):

  • Barcaldine
  • Blackall-Tambo
  • Boulia
  • Burdekin
  • Cairns
  • Carpentaria
  • Cassowary Coast
  • Charters Towers
  • Cloncurry
  • Cook
  • Croydon
  • Diamantina
  • Douglas
  • Etheridge
  • Flinders
  • Hinchinbrook
  • Hope Vale
  • Kowanyama
  • Longreach
  • McKinlay
  • Northern Peninsula Area
  • Palm Island
  • Pormpuraaw
  • Richmond
  • Tablelands
  • Townsville
  • Whitsunday
  • Winton
  • Wujal Wujal
  • Yarrabah.

Late claims will only be accepted in exceptional circumstances. To claim, call the Emergency information line.

To see emergency information about your LGA, you can enter your address into the Queensland Government’s find your local council tool.

Contact numbers available on this page.

Emergency information line

Call this line if you’re affected by a natural disaster and need help to claim a payment.

Natural disaster payment support

Monday to Friday 8 am to 5 pm.

There are other ways you may want to contact us.

Page last updated: 4 August 2025.
QC 80373