You had until 17 September 2025 to make a claim for the following areas:
- Cassowary Coast Local Government Area (LGA)
- Georgetown in Etheridge LGA
- Giru in Burdekin LGA
- Groper Creek in Burdekin LGA
- Hinchinbrook LGA
- Paluma in Charters Towers LGA
- Townsville LGA.
Late claims will only be accepted in exceptional circumstances. To claim, call the Emergency information line.
To find emergency information about your LGA, you can enter your address into the Queensland Government’s find your local council tool.
To get New Zealand Disaster Recovery Payment you must meet all eligibility rules.
Contact numbers available on this page.
Emergency information line
Call this line if you’re affected by a natural disaster and need help to claim a payment.
There are other ways you may want to contact us.