A message from the CEO - February 2026
How we’re keeping people at the heart of government services.
Working with local communities on local solutions
To redesign our agency-wide approach to community engagement and servicing, we worked with our partners in communities and government.
Keeping people’s information secure
We’ve been working across government to strengthen the security of myGov and better protect people’s personal information.
Understanding the customer experience
The Lived Experience Reference Group gives us valuable insights into our customers’ experiences.
It’s time to transition from CBOS to Business Hub
If your business is registered for certain services in CBOS, it’s time to transition to Business Hub so you can continue to access them.
Fares Allowance can help you with the costs to travel for study
If you need to travel between your permanent home and place of study, you may be eligible to claim Fares Allowance.
Public holiday closures for Easter
Your Centrelink payment and reporting dates may change due to the upcoming public holiday.
Look out for Medicare replacement card scams
Scammers are sending text messages to people saying their Medicare card needs to be replaced or has been suspended.
There are payments to support you if you’re retraining or studying
If you stop looking for work to start retraining or study, you may be eligible for other payments from us.
More help available for Victoria Bushfires, January 2026
If you’ve been affected by this disaster, we have Australian Government Disaster Recovery Payment (AGDRP) to help you.