Get help from Centrepay complaints specialists
As part of our recent changes, we now have complaints specialists to work with customers and businesses to help resolve Centrepay issues.
Plan ahead and set yourself up this tax time
There are things you can do now to help avoid surprises after lodging your tax return or confirming your income.
It’s not too late to claim the Tertiary Access Payment (TAP) for 2025
If you relocated to a regional or remote area this year to start studying, you may be eligible to claim up to $5,000 before 31 December.
Public holiday closures over the Christmas and New Year period
Your Centrelink payment and reporting dates may change due to the upcoming public holidays.
Don’t fall for fake robodebt messages
Be sure the communication you receive about the robodebt class action is genuine.
Check and track your Child Care Subsidy (CCS) absences
You get CCS for up to 42 absence days per child each financial year. You can use absence days for any reason, including if your child is on holiday.
Misinformation about bonus Centrelink payments
There are unofficial websites and social media accounts sharing fake news about Centrelink payments, including ones that are no longer available.
Beware of phishing scams
Phishing is when scammers try to trick you into giving them your personal information by sending you a link to a fake website.
Grieving the death of someone close to you can be a difficult time
It’s important to tell us when your partner dies if they get an income support payment from us.
Support for New South Wales East Coast Severe Weather and Flooding in May 2025 is closing soon
Claim Australian Government Disaster Recovery Payment by 2 December 2025 if you were affected by the New South Wales East Coast severe weather and flooding in May 2025.