Get help from Centrepay complaints specialists

Published: 1 December 2025

As part of our recent changes, we now have complaints specialists to work with customers and businesses to help resolve Centrepay issues.

The new Centrepay complaints process gives you more support when you have concerns about a business or your deductions.

We’ve added complaints specialists who:

  • provide support and assistance in complex cases
  • contact businesses about feedback and complaints
  • connect you with the services you need.

If you’re having trouble resolving an issue with a business, contact us through Centrepay complaints and feedback.

Page last updated: 1 December 2025.
QC 83441