Updating parental income details
You’ll need to update your income details if you or your child get a letter from us asking for these.
Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
Cancelling your payment online
You may be able to cancel your own payment online. This means you don’t need to visit a service centre or call us.
If you have a reduced capacity to work
If you have a medical condition that affects your ability to work, you’ll need to tell us. You may have a reduced capacity to work but we’ll need to assess this.
How to manage your Rent Assistance
There are things you need to tell us if you get Rent Assistance.
Starting your claim for JobSeeker Payment
You can start your claim for JobSeeker Payment up to 13 weeks before your circumstances change.
Exemptions from the newly arrived resident's waiting period
After you arrive in Australia, there can be a waiting period to get some of our payments and concessions. Find out if you may not have to wait this period.
Residence rules for Parenting Payment
To be eligible for Parenting Payment you must meet the residence rules.
Getting a Department of Veterans’ Affairs (DVA) payment
Find out if you or your partner getting a Department of Veterans’ Affairs (DVA) payment could affect your eligibility for a payment from us.
Mutual obligation requirements for principal carers
These are tasks and activities you agree to do to keep getting your payment. They give you a better chance of finding work.