Community Engagement Officers
We can help you get information about payments and services if you’re having a difficult time due to a vulnerability or complex issue.
Nth Qld Floods, Jan - Feb 2025 - Australian Government Disaster Recovery Payment
A lump sum payment to help people affected by North Queensland floods that started in January - February 2025.
Rent Deduction Scheme
A service you can use to pay your public housing rent straight from your Centrelink payments.
Fares Allowance
Helps with travel costs between your permanent home and your place of tertiary study in Australia.
Electronic Verification of Rent (EVoR)
Your community housing or supported accommodation provider can use this free and secure online service to update your rent details.
NSW Ex-Tropical Cyclone Alfred, Mar 2025 - Disaster Recovery Allowance
Support if you’ve lost income as a direct result of New South Wales Ex-Tropical Cyclone Alfred that started in March 2025.
West Qld Heavy Rain and Flooding, Mar 2025 - Australian Government Disaster Recovery Payment
A lump sum payment to help people affected by Western Queensland heavy rain and flooding that started in March 2025.
NSW East Coast Severe Weather and Flooding, May 2025 - NZ DRP
A lump sum payment to help eligible New Zealanders affected by New South Wales east coast severe weather and flooding that started in May 2025.
Qld Ex-Tropical Cyclone Alfred, Mar 2025 - New Zealand Disaster Recovery Payment
A lump sum payment to help eligible New Zealanders affected by Queensland Ex-Tropical Cyclone Alfred that started in March 2025.
Nth Qld Floods, Jan - Feb 2025 - Disaster Recovery Allowance
Support if you’ve lost income as a direct result of North Queensland floods that started in January - February 2025.