Ordinary waiting period
You may have to wait for a week before your payment starts. We will let you know when you claim if this applies to you.
Newborn Upfront Payment and Newborn Supplement if a child comes into your care
If a child comes into your care, for example, through foster care, you may be eligible for Newborn Upfront Payment and Newborn Supplement.
Capability assessment
An assessment done by us to find out if you’re capable of meeting your current mutual obligation requirements.
What Centrepay is
Centrepay is a voluntary service which is free for Centrelink customers. You can use Centrepay to arrange regular deductions from your Centrelink payment.
Balancing dates if you were single and got income support
If you were single and got an income support payment for the entire financial year, we may balance your Family Tax Benefit (FTB) without you doing anything.
Who's covered by Medicare
Support for families, children, Indigenous Australians, and people living in remote areas.
Change of circumstances while getting Parenting Payment
We need to know about changes to your or your partner’s situation. If you don’t tell us when these changes happen, you may get a debt you’ll have to pay back.
How to understand your Child Care Subsidy assessment
Information to help you understand your Child Care Subsidy (CCS) assessment notice.
Request to change payment collection method form (CS1979)
Use this form if you are the receiving parent and you already have a registered Child Support case with us and you want to change your collection method.
Care calendar for when care arrangements for a child changes
Use this calendar to let us know how often you care for a child. We use this to work out your percentage of care to calculate FTB payments and child support.