Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
Special Disability Trust form (MOD SDT)
Use this form to establish a Special Disability Trust for somone with a severe disability.
How to upload a medical certificate
Instructions on how to upload and submit a medical certificate using your Centrelink online account or the Express Plus Centrelink mobile app.
How to transfer to Age Pension online
Complete the following steps to transfer to Age Pension. Before you start, check if you can get it.
Centrelink online account help - Update your home contents, personal effects, vehicles and other assets details
Instructions on how to update your home contents, personal effects, vehicles and other asset details using your Centrelink online account.
Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
Income tests for Austudy
We use income tests to see if you’re eligible for Austudy and work out how much you’ll get.
Types of income we apply the Work Bonus to
We apply the Work Bonus to employment and self-employment income. You need to tell us how much you earn so we can apply the Work Bonus and income test.
New to JobSeeker Payment
What you need to do to get your first JobSeeker Payment, how much you’ll get and who to contact about mutual obligation requirements.
Update your employment and income details using your Centrelink online account
You can update your employment and income details using your online account.