Most useful information for separated parents

The pages voted most useful by other website visitors.

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  1. How to manage your payment
  2. If your child is absent from child care

Child Care Subsidy if you’re affected by an emergency

You may be able to access extra support with the cost of your child care.

  1. Child Care Subsidy
  2. How to manage your payment

Changing your Child Care Subsidy enrolment details

If your enrolment ends or your details change, you should let us know. If your enrolment ends, your Child Care Subsidy will stop.

Pause of requirements

Sometimes there may be a pause of your mutual obligation or participation requirements.

  1. Child support assessment
  2. How to manage your assessment

Registering an Australian maintenance order or court registered maintenance agreement

You can apply to register a maintenance order or agreement made by an Australian court with us. This lets us collect and transfer the maintenance liability.

Update your name or title with Child Support

It’s important to tell us if you change your legal name.

Update your gender details with Child Support

You can update your gender or your child’s gender with us.

Income from Commonwealth Prac Payment

If you get a payment from us, you need to report any Commonwealth Prac Payments you get as income.

  1. Income
  2. Income specific to Aboriginal and Torres Strait Islander Australians

If you’re Aboriginal, Torres Strait Islander or both and you get money for cultural work or services

If you’re Aboriginal, Torres Strait Islander or both and you or your partner get money for cultural work or services, you need to let us know so you don’t get a debt.

  1. Income
  2. Income specific to Aboriginal and Torres Strait Islander Australians

Special types of income specific to Aboriginal and Torres Strait Islander Australians

If you’re Aboriginal, Torres Strait Islander or both and you or your partner get special types of income, you need to let us know so you don’t get a debt.

Penalties for not meeting mutual obligation requirements

You could get financial penalties for not meeting mutual obligation requirements as a job seeker. Some payment cancellations are paused.

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Page last updated: 17 November 2025.
QC 60125