Choose a collection option
The person who will receive child support can choose how the paying parent pays them.
Ordinary waiting period
You may have to wait for a week before your payment starts. We will let you know when you claim if this applies to you.
Comprehensive Compliance Assessment
An assessment to find out why you haven’t been meeting your mutual obligation requirements.
Help in your language
We can help you with translated information or you can talk to a service officer who speaks your language.
Receiving child support when you live outside Australia
We may be able to help you with your child support arrangements if you live outside Australia.
Family Tax Benefit Part B payment rates
The amount of Family Tax Benefit (FTB) Part B we’ll pay you depends on the age of your youngest child and your income.
Change of circumstances while getting Family Tax Benefit
You need to tell us when your circumstances change when you get Family Tax Benefit.
Change of circumstances while getting Parenting Payment
We need to know about changes to your or your partner’s situation. If you don’t tell us when these changes happen, you may get a debt you’ll have to pay back.
Paying child support when you live outside Australia
We’ll try to contact you to discuss your payments and check your Australian assessment is correct and reflects your circumstances.
Recovering child and spousal support payments
How we enforce payments of overdue amounts of child support and spousal support.