Most useful information for separated parents

1. Financial Information Service
2. What FIS information you can watch online

FIS job seeker information online

We have information online to help you understand job situations you may face.

1. What FIS information you can watch online
2. Job seekers

Social work services FIS video

Watch this video to learn more about our social workers.

Proving your identity online for Centrelink

How to prove who you are to Centrelink online.

Help in your language

We can help you with translated information or you can talk to a service officer who speaks your language.

1. Family Tax Benefit
2. How to manage your payment

Support for grandparent carers

If you’re a grandparent providing ongoing care for your grandchild, there’s support and payments available to help you.

1. Child Care Subsidy
2. Who can get it

Residence rules for Child Care Subsidy

To be eligible for Child Care Subsidy you must meet the residence rules.

1. Managing your money
2. Most useful information

Claim for Special Employment Advance form (SU514)

Use this form to claim a special employment advance.

1. Asset types
2. Gifting

What gifts we include in income and assets tests

We may include your gift if you give away, sell or transfer it for less than its market value.

1. Natural disaster
2. Most useful information

Verification of voluntary work form (SU462)

Job seekers and voluntary work organisations can use this form.

Lump sums while on income support

A lump sum is a one-off amount of money. They can count in your income test and may affect your payment from us.