Most useful information for separated parents

The pages voted most useful by other website visitors.

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Newly arrived resident's waiting period

If you’ve recently arrived as a resident in Australia, you may have to wait to get payments or concession cards.

Overdrawn bank account

You can get help to access your money if you have an overdrawn bank account.

  1. Top payments
  2. Financial Information Service

Financial Information Service live webinars

We have free webinars to help you understand your finances.

  1. Family Tax Benefit
  2. How much you can get

Income test for Family Tax Benefit Part A

The amount of Family Tax Benefit (FTB) Part A you get depends on your family’s income.

  1. Crisis Payment
  2. Crisis Payment for extreme circumstances family and domestic violence

How to protect yourself when you claim a Crisis Payment for Extreme Circumstances Family and Domestic Violence

It’s important to consider how to claim safely. This may include changing your details or nominee arrangements.

  1. Relationship changes
  2. Most useful information

Relationship details form (SS284)

Use this form to provide us details of your living arrangements. This is so we can assess whether to pay you as a single person or as a member of a couple.

  1. Asset types
  2. Gifting

What gifts we include in income and assets tests

We may include your gift if you give away, sell or transfer it for less than its market value.

  1. Child support assessment
  2. How we work out your assessment

Basic child support formula

This formula is for parents with only one child support assessment.

  1. Child support self service
  2. Child Support online accounts

What you can do with your Child support online account

You can use your Child Support online account to check payment details and keep your personal details up to date.

Exemptions from the newly arrived resident's waiting period

After you arrive in Australia, there can be a waiting period to get some of our payments and concessions. Find out if you may not have to wait this period.

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Page last updated: 17 November 2025.
QC 60125