Most useful information for separated parents

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Change of circumstances for child support

You need to let us know if your circumstances change. Some changes can affect your child support payments. Find out what to tell us and how to let us know.

  1. Top payments
  2. Financial Information Service

What the Financial Information Service is

The Financial Information Service helps you make informed decisions about your finances.

  1. Contact us
  2. How to get more information from us

Explanations and formal reviews

Find out what you can do if you want more information or disagree with a decision we've made.

Payment schedule and rates for people outside Australia

We’ll pay your pension differently if you live outside Australia on a permanent or long term basis.

Payments while outside Australia

To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.

  1. Seeking medical help
  2. Get health care

Concession and health care cards

Concession and health care cards can get you cheaper health services and medicines.

  1. Seeking medical help
  2. Most useful information

Review of a Medicare Decision form (HW051)

Use this form to ask for a review of a decision about your Medicare debts including dental benefit, Pharmaceutical Benefit and related payments.

  1. Parenting Payment
  2. Who can get it

Income and assets tests for Parenting Payment

The amount of Parenting Payment you can get depends on your income and assets as well as your partner’s, if you have one.

Family Tax Benefit Account Payable notice

If you get Family Tax Benefit (FTB), you need to confirm your family income each year. If you don’t, we’ll send you an Account Payable notice.

  1. Top payments
  2. Child Care Subsidy

Who can get Child Care Subsidy

You need to meet some requirements to get Child Care Subsidy (CCS).

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Page last updated: 17 November 2025.
QC 60125