Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
Income from self employment
If you’re self employed you need to tell us about your business income. This is so we can pay you the right amount. You also need to tell us if this changes.
Proving your identity online for Centrelink
How to prove who you are to Centrelink online.
Centrelink online account help - Request a document
Instructions on how to view, print and save your documents using your Centrelink online account.
Proving your identity in person for a Centrelink payment
How to prove who you are in person at a service centre.
Mutual obligation requirements
Mutual obligation requirements are tasks and activities you agree to do while you get some payments from us. Penalties may apply if you don’t meet them.
How to prove your identity with Centrelink
You need to prove your identity before you claim a payment or service.
Income
Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.
How much Family Tax Benefit you can get
How much Family Tax Benefit (FTB) you may get.
Authorising a person or organisation to enquire or act on your behalf form (SS313)
Use this form to authorise a person or organisation in Australia to be your nominee so they can enquire or act on your behalf with Centrelink.