- Top payments
- Financial Information Service
Financial Information Service live webinars
We have free webinars to help you understand your finances.
How to prove your identity with Centrelink
You need to prove your identity before you claim a payment or service.
Mutual obligation requirements
Mutual obligation requirements are tasks and activities you agree to do while you get some payments from us. Penalties may apply if you don’t meet them.
- Help for myGov, online accounts and mobile apps
- Centrelink online account help guides
Centrelink online account help - Request a document
Instructions on how to view, print and save your documents using your Centrelink online account.
- Top payments
- Family Tax Benefit
How to claim Family Tax Benefit
Complete the following steps to claim Family Tax Benefit. Before you start, check if you can get it.
Proving your identity in person for a Centrelink payment
How to prove who you are in person at a service centre.
Income streams
These are regular payments made from your superannuation fund or purchased using either superannuation money or savings.
Mutual obligation requirements if you’re 55 or older
Find out about your mutual obligation requirements if you’re 55 and over.
Employment income reporting
You must tell us the gross employment income you and your partner get so we can pay you the right amount.
Foreign income for family assistance
Foreign income can affect how much Family Tax Benefit (FTB) and Child Care Subsidy (CCS) you get.